Myths
What does LDS do?
Just pick up the phone and call
What does LDS stand for?
Lead Development Specialist
What is the exchange platform?
Where we list both buyers and sellers to hopefully connect them
What type of collateral can Franchise use but OSF cannot?
Real estate
Which departments do LDS partner closely with?
Marketing and Sales
What is the purpose of an LDS call to a contact?
Set appointments just to set appointments
Prior to making the first call on a contact, what step in Bridge does an LDS take?
Act as a data steward and verify the information in the contact is correct and fill in what is missing aka scrubbing
How much does it cost to be on one of our exchange platforms?
Free
What is the minimum and maximum loan amount for Oak Street?
$25k-$30M
How long does a lead remain a lead if no appointment is scheduled?
3 months
On average, in one month, how many attempts are made to discover a lead?
5 attempts to discover a lead
It is sometimes necessary for the LDS to do what with a contact?
Relationship Build
Which product lines do we have an exchange platform for?
Insurance, CPA, RIA, and Franchise
What verticals do we lend to?
Insurance, CPA, RIA, Franchise, Energy, Auto, ISM (MGA, Carrier, etc.)
How does LDS convert a contact to a lead in Bridge?
Through lead disposition: Future prospect and interested
TRUE OR FALSE - Each time there is an inquiry, a contact becomes a lead
FALSE
In order to schedule an appointment, what 2 things does LDS need to be sure to do while the contact is on the phone?
Ask qualifying questions and review calendars
Who receives emails regarding exchange platform activity?
Buyers and Sellers who are signed up for listing alerts.
What is the minimum commission amount required for an insurance loan?
$100,000
How many attempts does it take to convert a contact to a lead?
In a month, it takes xx calls to convert a contact to a lead.
TRUE OR FALSE - An email opened or clicked from marketing converts a contact to a lead
FALSE
What activities are the LDS responsible for on the exchange platforms?
Listing alerts; responding to requests for buyer and seller listings; creating buyer profiles and seller listings; maintenance of exchange platforms
If a prospect finds an acquisition on the exchange platform, are they required to fund their deal through OSF?
No
Which sales team handles insurance loans above $2,000,000?
Strategic Markets
How many attempts (calls and emails) to set an appointment?
On average across all verticals, it takes 3 attempts to set an appointment.