Three agencies that report to NLETs
Hot Files
Only available to North Carolina agencies. Include wanted persons, missing persons and stolen guns.
What are 10 codes?
Law enforcement brevity codes used to represent common phrases.
How should every caller be treated?
Every caller must be treated as a customer.
DMV/DOT
Includes access to driver’s license and vehicle registration information in NC.
III
Maintained by the FBI and includes interstate criminal histories.
Courteous
What is the objective of every call?
To serve and protect.
DCIN
The function is to maintain the State of North Carolina’s law enforcement/criminal justice network.
NLETs
Allows communication between states and agencies and even some international agencies as well.
First thing that should be stated on the radio?
Identifying your unit
Officer's demeanor with callers?
Positive attitude and control temper. Officers should be courtesy, civil, understanding and polite to callers.
AOC
For the State of North Carolina only and the records include information about charges from each county.
In a multi-jurisdictional situation what should you use instead of 10 codes?
Plain speech.
When are callers usually contacting law enforcement?
In emergency or distressful situations they would prefer not be in.
NCIB
Includes information regarding theft, rentals, auctions, salvages and shipping for vehicles.
What voice should be used when communicating over the radio?
A normal, non-rushed voice.
What should officer's show when speaking with callers?
Empathy