Totally Random
Biggest Excuses you hear every day.....
What is ONE thing residents/prospects will remember about you?
Their is no correct answer! You are all right!
It's Prada Baby!
Name ONE Color that we are allowed to wear
Navy Blue, White, Gray, Red, Browns, Black
When does accountability start?
Day 1!
Who is the current CEO of Ackermann Group
Dobbs Ackermann
How should you answer the phone?
With a smile on your face!
When should we do move out walk throughs?
Before and after they move out!
You broke the lease and now you must pay!
Name ONE of Ackermann Groups standard lease termination practices
60 Day Written Notice, 2 Months Base Rent for Termination Fee,
Residents bring the drama, you bring the.......
Answer, Facts, Calm Energy, Policy, Receipts
What is ONE of our guiding principals?
Always Do the Right Thing, Make Quality Personal,
Live With Personal Power, Be Part of The Team,
Have Fun
What should we do when someone walks through the door.
Stand and greet them!
Who you gonna call?
Give me ONE thing that could be considered an emergency work order
The only toilet can not flush, Major Water Leak, No A/C and it is above 80 degrees outside, No heat with it being below 55 degrees outside, No Hot Water, No Electric, Fire, Fridge That is Out, Garbage Disposal if The Sink is Inoperable, Lock Out, Elevator Not Working, Controlled Access Not Working
What should our average Lease Hawk score be?
85% or above!
Britney sang it, you lived it.
What should you do after a mistake?
Apologize, Adjust, Take Ownership
Name ONE of Ackermann Groups core pillars.
Furry Friends, Our Place, For The Good, Live Well
Who type of items do we need in order to tour someone?
All parties over 18 government issued ID's
Give me one term lease option and the fee.
5–7 Month Leases: $150 short-term fee
8–9 Month Leases: $100 short-term fee
10–13 Month Leases: Offered at market rent
MTM Fee: $350
What percentage of our properties work orders be open?
10%
Who? Who?
Who should be held accountable?
Everyone!
Wow that's big!
How many total units does Ackermann Group have? The closets answer wins!
7,078
Name of 1 of the 3 states that Ackermann Group currently has properties in.
Indiana, Kentucky, and Ohio!
These boots are made for walking!
When walking the property what should you be doing?
Picking up trash, checking if our landscaping vendors have completed their duties, checking doggy stations, check signage, check for anything that could be considered a work order, looking at patios & balconies!
Woof Woof!
What is the Ackermann standard Pet Fee
$45
Who does Accountability Start with?
YOU!
When was Ackermann Group started?
1938