L.E.A.D. Jeopardy

COMMUNICATION TECHNIQUES

100

THIS COMMUNICATION STYLE PROMOTES LISTENING AND ENSURES THE MENTEE FEELS HEARD

ACTIVE LISTENING

200

A MENTOR USES THIS TECHNIQUE TO SUMMARIZE AND CLARIFY POINTS MADE DURING A DISCUSSION

PARAPHRASING

300

THIS TYPE OF QUESTIONING ENCOURAGES DEEPER THINKING AND PROBLEM-SOLVING FROM THE MENTEE

OPEN-ENDED QUESTIONS

TEAM DYNAMICS

100

THE PROCESS OF CREATING A SAFE ENVIRONMENT WHERE TEAM MEMBERS FEEL COMFORTABLE SHARING IDEAS

PSYCHOLOGICAL SAFETY

200

A RELATIONSHIP THAT IS FOUNDED ON THE GROWTH AND ENCOURAGEMENT OF THE PROFESSIONAL DEVELOPMENT OF INDIVIDUALS WHO ARE LESS EXPERIENCED

MENTORING

300

THIS INCREASES MOTIVATION BY SHOWING LEADSHIP'S INTEREST IN AN EMPOYEE'S WORK

EMPLOYEE ENGAGEMENT

EMPATHY BASICS

100

THIS TERM REFERS TO THE ABILITY TO UNDERSTAND AND SHARE THE FEELINGS OF ANOTHER PERSON

EMPATHY

200

THIS TYPE OF EMPATHY INVOLVES PUTTING YOURSELF IN SOMEONE ELSE'S SHOES TO SEE THEIR PERSPECTIVE

COGNITIVE EMPATHY

300

THIS FORM OF EMPATHY RELATES TO FEELING WHAT OTHERS FEEL EMOTIONALLY

AFFECTIVE EMPATHY

BENEFITS OF LEADERSHIP

100

THIS MANAGEMENT BY VIRTUALLY WAKING AROUND PRINCIPLE ALLOWS LEADERS TO PROVIDE IMMEDIATE FEEDBACK AND GATHER INSIGHTS FROM EMPLOYEES.

REAL-TIME FEEDBACK

200

STUDIES SHOW THAT LEADERS WHO EXHIBIT EMPATHY OFTEN SEE THIS INCREASE IN EMPLOYEE PERFORMANCE

PRODUCTIVITY

300

THIS CAN COMBAT EMPLOYEES FROM THE UNCOMFORTABLE FEELING THAT THEY ARE BEING MONITORED OR SPIED ON

MANAGEMENT BY WALKING AROUND ROUTINELY