New leaders must do this the semester they are hired.
Attend CRLA Level 1 training workshops.
These are in-person on Sunday, Sep. 20 and Sunday, Oct. 18 from 1-3pm.
True/False:
Peer Leaders don't have to follow a dress code.
False:
Leaders should wear one of their SSC Peer Leader shirts during a shift. If a leader has an official event to attend right before/after a shift, they may also show up in business casual. Name Badges should also be worn during SSC shifts.
A Peer Leader should do this if an incident occurs with a student that causes concern related to safety, integrity, or well-being.
Complete a Staff Notification Form! If you are not sure if a situation warrants filling this out, talk to your supervisor.
True/False:
Students are considered a no-show after 20 minutes.
False:
Students are considered a no-show after 10 minutes. However, if a student shows up late, do your best to help them but recommend they come back again later!
If a student shows up for a drop-in at the same time you have a scheduled appointment, you can help them if the original appointment does not show up within 10 minutes.
True/False:
Peer Leaders have a 15-minute grace period to get to their scheduled shift.
False.
Peer Leaders are expected to arrive to their shift on time.
True/False:
Peer Leaders can eat or drink whatever they want on shift.
False:
Leaders should not have open food or drinks (besides water) when on shift. Leaders can eat during breaks in the SSC Main Office Lounge!
True/False:
Timesheets are due on the 1st and 16th day of every month.
True. Note that Peer Leaders follow a semi-monthly payroll cycle. For example, time worked from June 1-June 15 was paid out on July 1. Time worked June 16-June 30 was paid out July 15.
I recommend leaders submit time on a weekly basis!
All students need to do this at the beginning of a CommLab or ASC appointment.
Sign in at the kiosk!
Note that Accountability Group Sign-ins are manual.
True/False:
Peer Leaders should check Accudemia, Teams, and email frequently during their shifts.
True:
Leaders should check for important communication from their supervisor or students they are scheduled to work with.
Even when not working everyday of the week, Peer Leaders should check email and Teams this frequently.
Once per day.
Peer Leaders should do this if they are requesting time off, if they are going to be late, or if they will unexpectedly be absent from a shift.
If requesting time off in advance, please let your supervisor know so they can take you off of the schedule. Message your colleagues to find shift coverage as needed.
If you are going to be late to a shift, Teams message your supervisor so they can communicate with students if you have any appointments scheduled.
If you are ill or are experiencing any other urgent situation, Teams message your supervisor ASAP and they will help coordinate session coverage as needed.
List 2 rooms that Peer Leaders have Comet Card access to.
MC 1.302 (SSC Main Office)
MC 3.612 (CommLab)
MC 1.405 (Copy Room)
MC 1.310 (Writing Center - overflow room for CommLab, and back hallway room 1.310D for Ambassadors)