Game 1
Plan, Do, Study, Act
What does PDSA stand for?
Concern, Cause, Countermeasure
What are the 3Cs
Methodology that finds root cause of a problem
What is 5 why's?
Methodology used to identify 8 different types of waste
What is TIMWOODS?
Sort, Set in order, Shine, Standardise and Sustain
What are the 5S's?
Improvement tool based on trialing change
What is PDSA?
Type of waste that refers to moving items or information
What is TRANSPORTATION?
Any activity that take time and resources but do NOT contribute to improving patient care, wellbeing and experience
What is WASTE?
It’s one of the 5S’s: Its purpose: to establish procedures and schedules to ensure the repetition of the first three ‘S’ practices
What is STANDARDISE?
PDSA step that aims to trial changes, experiment, and record results
What is DO?
Type of waste that refers to mistakes and errors that need to be reworked
What are DEFECTS?
It's one of the 5S's. Its purpose: to remove all unnecessary items and keep only what is used
What is SORT?
It's one of the 3C's. It identifies solutions to affect improvement
What is COUNTERMEASURE?
Type of waste that refers to waiting for either information or items to arrive
What is WAITING?
PDSA step that aims to plan how the change will be put in place and how it will be measured
What is PLAN?
Chart that shows 80% of the problems are caused by 20% of the contributors
What is Pareto Chart?
Chart that shows performance over time
What is a run chart?
PDSA step that aims to check results, match predictions, and investigate root causes
What is STUDY?
It’s one of the 5S’s: Its purpose: to clean the area providing a better, safer work environment and make potential problems noticeable
What is SHINE?
The use of methods and tools to continuously improve quality of care and outcomes for patients
What is quality improvement?
Lean methodology that aims to achieve standard work and improve workplace organisation and productivity
What is 5S's?
Type of waste that refers to staff not being used at their fullest
What is SKILLS (timwoodS)?
Types of waste that refer to doing more than necessary and before it is needed (hint: both start with O)
What are OVERPROCESSING AND OVERPRODUCTION?
It’s one of the 5S’s: Its purpose: to classify the remaining items and identify a logical place for the storage of all required items within the area
What is SET IN ORDER?
They provide information (such as progress of a situation) and instructions to make clear whether there is a problem or abnormality
What is VISUAL MANAGEMENT?