Servant leadership begins with the natural feeling that one wants to _____
serve first
The state of friendly feeling; of being considerate or helpful.
What is kindness?
What is visioning and setting an example?
Lead by example.
Which type of leader is known for exchanging rewards for effort and performance, operating on a "something for something" basis?
A) Charismatic leader
B) Transactional leader
C) Transformational leader
D) Laissez-faire leader
B) Transactional leader
What should leaders do when they find themselves unable to effectively shepherd?
a) Leave for a vacation
b) Delegate everything
c) Schedule an appointment for leadership guidance
d) Ignore the problems
c) Schedule an appointment for leadership guidance
Servant leadership argues that leaders should do what with their followers?
put them first
Freedom from bias, dishonesty, or injustice; marked by even conditions.
What is fairness?
How can Leaders empower and energize others?
Listen, support, and help.
What is the basic definition of leadership?
A) Process of creating organizational rules
B) Process of influencing people to achieve goals
C) Process of managing financial resources
D) Process of hiring new employees
B) Process of influencing people to achieve goals
Why should leaders appreciate and praise followers.
a) To maintain authority
b) To avoid conflict
c) To show them they hit the mark
d) To manipulate their emotions
c) To show them they hit the mark
What's taking action in the absence of orders?
initiative
Identification with the feelings, thoughts etc. of someone; sympathy.
What is empathy?
Leaders who communicate openly are_____.
Empowering and energizing others.
What biblical advice is cited to highlight being shrewd while maintaining kindness?
a) Blessed are the meek
b) Be wise as serpents and innocent as doves
c) Love your neighbors
d) Turn the other cheek
b) Be wise as serpents and innocent as doves
What is a significant outcome of leaders not being fully committed?
a) It disrupts internal communications.
b) It impacts only financial resources.
c) It limits the organization's reach.
d) It reduces the organization’s effectiveness.
d) It reduces the organization’s effectiveness.
What's the ability to weigh facts and possible courses of action in order to make sound decisions.
Judgement
What is truthfulness, sincerity or frankness; freedom from deceit?
Honesty
Leaders who create an inspiring vision and shared values are doing what?
Visioning and setting an example
What key element must be clear in mission statements and goals?
a) The when, b) The why, c) The who, d) The how
b) The why
Which verse highlights the importance of not being afraid to confront poor behavior?
a) Matthew 10:16
b) Galatians 6:7
c) Proverbs 29:18
d) John 13:12-16
a) Matthew 10:16
“I am sending you out like sheep among wolves. Therefore be as shrewd as snakes and as innocent as doves."
What is getting people to do what you want them to do, because they want to do it?
Leadership
What is to care or show consideration for others?
Respect
If someone is encouraging group decisions. What are they doing?
Leading a team
What can leaders do to gain respect?
Serve their followers humbly
What is is the effects of a leader not addressing poor behavior?
Chaos within the organization