Duh
A cultural perspective in which gestures, silence, facial expressions, and the relationships among communicators are more reliable. Indicators of meaning.
High Context
A set of actions that affect the group's ability to complete its work. And achieve a common goal.
The main reason why groups convene.
Goals
A principle stating that you should listen to others as you would have them listen to you.
Golden rule of listening
A type of talk characterized by exploratory and problem-solving language.
Negotiation
Pseudo listening, collective listening, and superficial listening are examples of
Poor Listening Habits
This is based on making a judgment, choosing an option, or reaching a conclusion.
Decision Making Method
This is a procedure that helps group members reduce and refine a large number of suggestions into a manageable number of options.
Decreasing Options Technique
An argument suggesting that something will or will not happen.
Claim of Conjecture
The culture that values interdependence and places greater emphasis on the views, needs, and goals of the group than the views, needs, and goals of individuals.
Collectivist Culture
An adversarial approach to argumentation in which the goal is to win rather than work with others in search of reasonable solutions.
Competitive Argumentation
Listening is our top activity, which takes about 40-70% of the....
Time Spent Communicating
The mutual attraction and teamwork that hold the members of a group together.
Cohesion
The capacity to recognize your and others feelings to manage emotions effectively.
Emotional Intelligence
The process of reasoned and ethical interaction that helps members reach the best conclusion or make the best decision in each situation.
Deliberative Group Argumentation
A disagreement among group members about issues, ideas, actions, or goals.
Task Conflict
Six parts of a procedure that include listening, stating claims, previewing objections Assessing and summarizing is an effective way of
Refuting Arguments
One of the most significant differences in ____________________is the way in which people use evidence to support a claim.
Culture and Argumentation
Group unity that results when group members embrace clear norms and well-defined roles.
Structural Cohesion
The process of applying appropriate communication strategies for dealing with and expressing personal anger. While treating others who are angry with understanding and respect.
Anger Management
An approach to disagreement in which group members express differences in ways that value everyone's contribution and promote the group's goal.
Constructive Conflict
A procedure that helps groups reduce and refine a large number of suggestions into a manageable number of options.
DOT Method
A process including reasons, reactions, results, and resolutions for analyzing the nature of a disagreement.
4 R Method
A disagreement among group members about issues, ideas, actions, or goals
Task Conflict
A Cultural value or belief that the individual is important, that independence is worth, that personal achievement should be rewarded, and that individual uniqueness is important.
Individual Culture