Glass Gardens History
Who were our Founding father's?
Abe and Ben Glass
Name 2 things that make an effective leader
Compassion Delegation Motivation
Empathy Team Building Human Behavior
Understanding Motivation
Respect Integrity
Communication Planning
What is the purpose of an interview?
Associates are looking for work that they find personally more meaningful.
What is our customer service commitment?
Customers are the foundation of our success we take care of them, treat them fairly, and offer them exception customer service and value.
Who are the Co-presidents of Glass Gardens
Irv and Terry Glass
A leader is someone Who? name 3 three things
Speaks professionally Praises
Teaches and mentors trains for advancement
Builds trust
Inspires creativity
Motivated
What is the purpose of a stay interview?
Getting to know your associates.
What are our core values?
Act with integrity
Respect for all
Care Deeply
Challenge yourself
Welcome to the family
What are the names of the 3rd generation of Glass?
Karen Holbrook
Daniel Glass
Andrew Kent
What is the meaning of compassion?
A strong feeling of sympathy and sadness for the suffering or bad luck of others and a wish to help them
What are some questions you should ask to get to know your associates?
What are some things you like about the company? What would make your job more satisfying?
How do you like to be recognized?
What would it be if you could change something about your job?
What does 84 standards mean?
The store should have the same standards at 4 pm as we do at 8 am.
Where was the first Glass Supermarket located?
Rochelle Park, NJ
What is the meaning of understanding?
comprehending or knowing a specific thing or practice. Absorbing facts about a particular issue.
Who are the most important assets to our company?
Our People
How can a customer identify an associate?
Name tag
ShopRite shirt
What is the name of the cooperative that all ShopRite's belong to?
Wakefern
What is the meaning of integrity?
The quality of being honest and having strong moral principles.
What is the Glass Gardens Mission Statement?
To quietly become the uncommonly best:
People, Service, Sales and profit.
Name 3 ways of showing integrity
Be accountable for your mistakes.
Being dependable
Being open and honest
Following through on your commitments