Structure
What form of government does the City of Pharr have?
BOC-CM form of Government
How frequently do SL conduct SAMs?
Bi-Monthly
How do we ensure customers receive information from the City?
Newspaper articles, press releases, and water bill inserts
When must an employee report any work-related incident/accident and to who?
Immediately to their supervisor.
City Website, strategic plan, around city buildings
How many departments does the City of Pharr have?
22
How do SL communicate with their staff?
Weekly, bi-weekly, bi-monthly, or monthly SL meetings.
Can residents request face-to-face meetings with SLs and ACMs, CM?
Yes, they can.
How many hours does a supervisor have to complete Initial Report?
24 Hours
What is our core competency?
Commitment to Citizens
How many Assistant City Managers do we have?
3
We have an open door policy at the City of Pharr. True or False?
True
Residents can participate in advisory boards. True or false?
True
How many days after the incident/accident does it take for the final report/ investigation to be completed?
No more than 7 days
What are our values?
Respect
Integrity
Discipline
Ethics
How often are succession plans and COOP reviewed?
ANNUALLY
What is an easy access communication platform used by most if not all employees?
Teams
Fiscal Transparency Reports
Monthly Reports
Who is in charge of handling fraud or unethical behavior reports?
The Office of Professional and Ethical Standards
aka Jimmy Lugo
What is our Mission?
What is succession planning?
Process to identify and develop internal employees to fill key positions, maintain continuity, and retain critical knowledge and skills.
How often are employee satisfaction surveys administered?
Yearly
Bi-ACS
Advisory Boards
Where can you find the EEOC Personnel Policy Manual?
HR Policy USB or HR website
What is our vision?
The City of Pharr will consistently lead the region in municipal excellence, sustainability, and innovation.