Organizing Patient Care
Staffing Needs and Scheduling Policies
Communication
Delegation
Whats behind this door?
100
This patient care delivery system is implemented as follows: Nurses assume total responsibility for meeting the needs of all assigned patients during their time on duty.
What is total patient care
100
This type of staffing is implemented as follows: Staffing decisions for all units are made by a central office or computer.
What is Decentralized Staffing
100
These components make up what type of climate in a organization: Values, Feelings,Temperament, Stress levels of sender and receiver
What is Internal Climate
100
Always delegate to the right person, at the right time, and for the right reason are the rules of?
What is Delegation
100
This patient care delivery system is implemented as follows: Its is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual’s health needs through a episode of illness
What is Case Management
200
This patient care delivery system is implemented as follows: Uses relatively unskilled workers who have been trained to complete certain tasks. Care is assigned by task rather than by patient
What is Functional Nursing
200
This type of staffing is implemented as follows: Staffing is done at the unit level, frequently by unit manager, increases autonomy and flexibility.
What is decentralized Staffing
200
This type of communication is described as: Communication that flows haphazardly between people at all levels of the hierarchy and usually involves three or four people at a time
What is Grapevine communication
200
Who is the healthcare worker who bears the ultimate responsibility for ensuring that the nursing care provided by team members meets or exceeds minimum safety standards?
What is registered nurse
200
This is system is a combination of a critical pathways and a nursing care plan.
What is Care MAP
300
This patient care delivery system is implemented as follows: Ancillary personnel collaborate in providing care to a group of patients under the direction of a professional nurse.
What is Team Nursing
300
This type of scheduling is implemented as follows: this is a system that allows employees to select the time schedules that best meet their personal needs while still meeting work responsibilities
What is flextime
300
This type of communication: Allows receiver to clarify a message at time it is received, but it does not, however, allow the receipt of nonverbal messages for either the sender or the receiver
What is telephone communication
300
Getting work done through others, directing the performance of one or more people to accomplish organizational goals and provide learning or “stretching” opportunities for subordinates
What is Delegation
300
This type of communication is defined as: A way of communicating that allows people to express themselves in direct, honest, and appropriate ways that do not infringe on another person’s rights
What is assertive communication
400
This patient care delivery system is implemented as follows: Uses a smaller team and pairs professional nurses with ancillary staff to deliver care to groups of patients.
What is Modular Nursing
400
This type of scheduling is implemented as follows: a system that allows employees the opportunity and responsibility to make their own work schedules.
What is Self Scheduling
400
These are the components of a specific communication style: Greeting, Respectful listening, Review, Recommend, Request More Information and Reward. This communication style is
What is GRRRR
400
A need for perfectionism and control is a common cause for
What is under-delegation
400
This is a form of communication were nly essential information should be given
What is memo
500
This patient care delivery system is implemented as follows: the RN (primary nurse) assumes 24-hour responsibility for planning the care of one or more patients from the start of treatment to discharge
What is Primary care nursing
500
This type of scheduling is implemented as follows: this system occurs when the staff members on a unit make a commitment to cover all absences and needed extra help themselves in return for not being pulled from the unit in times of low census.
What is Closed-unit staffing
500
This communication style is defined as: A structured, orderly approach to provide accurate, relevant information, in emergent patient situations as well as routine hand offs.
What is SBAR
500
When a member of the team complains that an individual has been given too much to do, and will not be able to complete the work on time, what is the best course of action for the RN to take?
What is Examine the workload and assist the individual in reprioritizing
500
What is one rationale for matching patient needs with nursing competencies
What is allow for differentiated nursing practice
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