General Questions
Where is workplace violence most likely to occur?
Hospital
Side Note: WPV is four times more likely to occur at the hospital than in any other setting.
Reference:Ma, P. F. (2023, April 23). Workplace violence in Healthcare. StatPearl. https://www.ncbi.nlm.nih.gov/books/NBK592384/
Males are more likely than females to be violent and Aggressive
True
Reference: Ma, P. F. (2023, April 23). Workplace violence in Healthcare. StatPearl. https://www.ncbi.nlm.nih.gov/books/NBK592384/
What is incivility in the nursing workplace?
Rude or disruptive behavior that shows a lack of respect for others
A nurse rolls their eyes and sighs loudly when a student asks a question. What is this an example of?
What is incivility?
A patient becomes verbally aggressive. What should the student do first?
What is remain calm, stay safe, and alert staff?
Which healthcare personnel are the most common victims of violence?
Nurses
Side note: In one healthcare study, nurses were the most common victims and the most common perpetrators of violence when compared to physicians, patient care associates, and other health professionals
Reference: Ma, P. F. (2023, April 23). Workplace violence in Healthcare. StatPearl. https://www.ncbi.nlm.nih.gov/books/NBK592384/
One review shows 69% of staff have never reported their own WPV
True
Reference: Ma, P. F. (2023, April 23). Workplace violence in Healthcare. StatPearl. https://www.ncbi.nlm.nih.gov/books/NBK592384/
Define workplace violence in healthcare
act or threat of physical violence, harassment, intimidation, or other threatening behavior
During a clinical rotation, a student witnesses a nurse bullying a co-worker. What should the student do first?
What is report it to a clinical instructor or preceptor?
The student notices unsafe conditions in the unit and reports it, even though others ignore it. What leadership trait is this?
What is advocacy or integrity?
What federal agency helps ensure workplace safety for nurses?
What is OSHA (Occupational Safety and Health Administration)?
First-year residents have the highest risk of being abused as they have more senior colleagues to contend with.
True
Reference: Ma, P. F. (2023, April 23). Workplace violence in Healthcare. StatPearl. https://www.ncbi.nlm.nih.gov/books/NBK592384/
What is bedside leadership?
What is demonstrating leadership skills such as communication, advocacy, and professionalism in patient care?
A new nurse is constantly interrupted and excluded from team meetings. What does this describe?
What is workplace bullying or exclusion?
A nurse yells at a student in front of others. The student feels humiliated.
What is report the behavior to the clinical instructor?
Which nursing document provides ethical guidance and supports safe, respectful work environments?
What is the ANA Code of Ethics?
Workplace bullying has come to be seen as an increasingly serious example of workplace violence
True
What is bullying ?
Ongoing, targeted mistreatment of a person, often involving humiliation, intimidation, or sabotage.
A student reports an unsafe patient care situation, but the staff nurse tells them, “Mind your own business, you’re just a student.” What leadership quality is needed here?
What is advocacy or speaking up?
A preceptor loudly corrects a student during a dressing change in front of the patient, saying, “I can’t believe you don’t know how to do this.” What is this an example of?
"What is public shaming?"
Student Action: Remain calm and professional. Complete the task safely. Speak privately with the clinical instructor about the interaction. Reflect on how respectful feedback could improve learning.
What type of abuse is the most common?
Verbal abuse
Reference: Ma, P. F. (2023, April 23). Workplace violence in Healthcare. StatPearl. https://www.ncbi.nlm.nih.gov/books/NBK592384/
Patients aged 65 or older were less likely to become violent.
False
Patients aged 65 or older were also 1.47 times more likely to become violent.
What is the difference between horizontal violence and vertical violence?
horizontal violence occurs between peers, while vertical violence occurs between different levels of hierarchy
A nurse makes a joke in front of a patient about how slow the new student is. The patient laughs. The student feels embarrassed. What is this an example of?
What is workplace incivility?
A patient becomes verbally aggressive with the student, shouting obscenities and making threatening comments. What should you do?
Student Action:
Stay calm and do not engage in argument.
Leave the room if safety is at risk.
Immediately notify the nurse or preceptor.
Document or debrief with the instructor.