Thinking Critically / Solving Problems
A higher level cognitive process that includes creativity, problem solving, and decision making
Critical thinking
The original model of nursing care delivery where the RN works directly with the patient, family, physician, and other healthcare staff.
Total Patient Care Model
Rewards excellent nurse without promotion to management, keeps strong clinical nurses at the bedside
Horizontal Promotion/Clinical Ladder Programs
Common medication errors include the following
Wrong dose, policy violations, inadequate monitoring, look alike packaging
People or groups who have a direct interest in the work of an organization
Stakeholders
Consortium of public and private purchasers that leverages purchasing power and rewards organizations for quality measures
Leapfrog Group
Describes the future state of what the organization is to become through the aspirations of its leaders
Vision Statement
A secondary traumatic stress experienced by caregivers, with symptoms similar to burnout
Compassion Fatigue
A measure, a goal, and a system of management to monitor performance and ensuring favorable results
Six Sigma. Includes six main themes:
-Customer (patient) focus
-Data driven
-Process emphasis
-Proactive management
-Boundaryless collaboration
-Aim for perfection, but tolerate failure
The art of influencing others to achieve a goal
Politics
The process of using outcome indicators to compare performance across similar organizations. The results are used to address weaknesses and enhance strengths
Benchmarking
Type of nursing where the needs of a group of patients are separated into tasks that are assigned to registered nurses (RNs), licensed practical nurses (LPNs), or unlicensed assistive personnel (UAPs).
Functional Nursing
Perception an individual has used up all available energy to perform the job. It is the combination of physical fatigue, emotional exhaustion, and cognitive weariness
Burnout
The purpose of this is to identify, analyze, and evaluate risks as well as develop a plan for reducing the frequency and severity of accidents and injuries
Risk management
List the steps in Political Action
1.Determine what you want.
2.Learn about the players and what they want.
3.Gather supporters and form coalitions.
4.Be prepared to answer opponents.
5.Explain how what you want can help them.
This is essential to the critical thinking process. It includes the ability to develop and implement new and better solutions to challenges. Includes four stages of Preparation, Incubation, Insight & Verification
Creativity
Represents the voice of the nursing profession in healthcare agencies - it gives nurses a forum in which to shape nursing practice within the healthcare organization
Shared Governance
Team Strategies and Tools to Enhance Performance and Patient Safety (STEPPS) was developed for what purpose?
To improve communication and teamwork amongst the healthcare team
Involves the use of recent research in current nursing practice - stems from the concept that using research to decide on clinical treatments would improve quality of care
Evidenced Based Practice (EBP)
Why is being politically active important?
Being politically active helps you influence events and the decisions of others
A national movement that guides nurses to redesign the ‘What’ and ‘How’ they deliver nursing care, so that they can ensure high-quality, safe care". Includes six main domains Patient-centered care, Teamwork and collaboration, Evidence-based practice, Quality improvement, Safety and Informatics
Quality and Safety Education for Nurses (QSEN)
Arrangements between or among organizations that provide the same or similar services. (ie: all hospitals provide comparable services)
Horizontal Integration
A wiser and more experienced person who guides, supports, and nurtures a less experienced person.
Mentor
Provides an environment in which employees can question policies and practices, express concerns, and admit mistakes without fear of retribution. Also allows the reporting of errors without fear of undue retribution
Just Culture
Interactive process in which leaders and followers commit to the organization's goals
Shared Visioning