Clifton Strengths
They can literally feel the emotional temperature of the room. This strength intuitively senses what others are feeling, even if nothing has been said out loud.
Empathy
A team is completely silent during a huddle when asked for ideas, it usually means they are missing this key ingredient of teamwork.
Trust
This is the best way to begin a difficult conversation. Start with facts or observations, not ...
Accusations
This basic concept means that a whole crew working together can move more product or finish a job faster than one person working alone.
Teamwork (Collaboration)
Finish the sentence:
Workplace Harassment means engaging in a course of unwelcome comments or conduct that is known or ought reasonably to be known to be _________.
Unwelcome
Give them the microphone. This strength can effortlessly turn thoughts into words, making them fantastic storytellers, presenters, and motivators.
Communication
A supervisor opens a meeting by saying, "I messed up the schedule yesterday, my bad," they are modeling this important human trait.
Accountability
This action is one of the biggest mistakes managers can make in the first few minutes of a difficult conversation.
Talking too much
The three (3) stages in the Conflict Escalation Model are: Differences, Discord, and ______
Dispute
If you notice one of these, it does not necessarily indicate violence, but patterns should never be ignored.
Warning Signs
The term 'WOO' refers to this rapport building strength.
Winning Others Over
When giving tough feedback, a leader should skip the hints and be completely clear and direct, a style often called being this.
Transparent (Honest / Straightforward)
Listening to respond instead of listening to understand is called...
Poor or ineffective listening
Instead of letting a small disagreement simmer until it explodes, a safe leader steps in to handle it at this early stage.
Immediate Action
Every formal report of harassment or violence requires this detailed, unbiased, step-by-step review of the facts to find out what happened.
Investigation
Don't change the plan on them last minute. This strength thrives on routines, timelines, and clear structures to bring order to a chaotic world.
Discipline
In a safe workplace, a mistake shouldn't look like a reason for punishment—it should look like an opportunity for this.
Learning
Before a tough conversation, a leader should clearly define this—the ideal, positive outcome they want to achieve by the end of the meeting.
Goal (Outcome)
This common workplace issue happens when an email or text message is taken the wrong way entirely because it lacked tone of voice.
Miscommunication (Misunderstanding)
Across Canada, leaders are generally expected to take _________ to protect workers from foreseeableworkplace violence
Reasonable Steps
"Prove it" is their unofficial motto. This strength loves data, root causes, and uncovering the logical reasons why things happen the way they do
Analytical
This leadership concept means matching your actions with your words so the team always knows exactly where you stand.
Consistency
A great leader doesn't just talk during a huddle; they spend most of their time doing this active skill.
Listening (Actively)
To truly resolve a fight between two employees, a leader needs to figure out why they are upset, which means looking past the shouting to find this.
Root cause
In Ontario, these two major legislative pieces mandate that employers must maintain specific policies, programs, and investigation processes for workplace violence and harassment.
Occupational Health and Safety Act (OHSA) and Human Rights Code