PWS
What does PWS stand for?
Performance Work Statement
•Your authority comes from establishing_________ with your employees, your peers, and your supervisors.
credibility
What is our system of record?
OnPoint
Explain the numbering system: 80.01.01
Dept. SOP. WI
Explain the phrase: Root Cause
Factor that caused a nonconformance and should be permanently eliminated through process improvement.
Where does the PWS come from?
Our customer-the USG
Three things that build credibility with your teams?
Character, Competence, Influence
What is a training requirement?
Requirements represent a quality (or qualification) that an employee must have in order to be competent, safe, ethical, and provide superior support.
What is the FAR?
(Federal Acquisition Regulation) is The Backbone of Government Procurement. FAR governs all procurement processes within federal agencies, ensuring fairness, transparency, and efficiency.
What is the difference between an ICAR and a CAR?
ICAR is internally generated, and a CAR is external generated.
What do we use to explain how we will execute the requirements of the PWS?
SOPs and WIs
How do you get commitment from your team? Hint: Two key words.
Care for them, empower them.
ID Need, DESIGN, DELIVER, ASSESS REPEAT
What is the Excellence Process!
What is DCAA?
(Defense Contract Audit Agency) provides audit and financial advisory services to the Department of Defense (DOD) and other federal entities responsible for acquisition and contract administration.
What are 4 purposes of an Internal Audit?
Conformance, Effectiveness, Quality, Opportunities
According to the PWS what is the first time pass rate for mechanical repairs and electrical repairs?
97% and 98% respectively
90-day probationary period can be extended up to how long?
6 months
Real employee engagement happens in the ______ not the Head.
What is the HEART!
•Policy: Provides the _________
•SOP: Provides the ______
•WI: Provides the ______
Why, What, How
How many levels of Nonconformity are there and define each.
4, Minor, Major, Critical, Most Serious nature
"the contractor shall" appears how many times in the PWS?
606 times
What are the four questions to ask yourself before considering discipline?
Have you addressed informally? Training and tools? Will employee be surprised? Will it help or hurt?
A force multiplier that allows you to give requirements to individuals or groups.
What are Assignments!
Explain: Shall, Should, May, Can, Must.
Shall indicates a requirement
Should indicates a recommendation
May indicates a permission
Can indicates a possibility and capability
Must indicates an external constraint
What are the four types of failure when addressing CARs and ICARS?
Program, Training, Leader, Individual.