What is Management
What are Purpose, People, Process.
The recommended cadence of 1:1 meetings.
What is weekly?
A virtue vital to any healthy manager / employee relationship.
What is Trust?
Behaving as you want your staff to behave.
What is setting a good example?
Nate and his brother.
What is Goofus?
375 Degrees Fahrenheit
What is the proper cooking temperature for the McDonalds French Fries?
Calibrate what "Great" looks like.
What is a core component of a healthy 1:1 meeting?
The trade of the employee who worked at two different hotels with two very different opinions of his happiness at these jobs.
A method to build a bridge with an employee beyond the tasks at hand.
What is getting to know your employee?
Defines what success looks like.
We are committed to delivering exceptional plumbing, HVAC, and electrical services to Pittsburgh and the surrounding areas. We strive to deliver high-quality services that enhance the lives of both our customers and employees with every job we do.
What is McVay's Mission Statement?
A strong opening for a productive 1:1 meeting.
What is "What's on your mind"?
Also accept "What's the best use of our time today?
The greatest measure of an effective manager.
What is employees working for the same manager again?
When an employee leaves your team or organization having grown under your leadership?
What is a possible positive outcome from successful mentorship?
Your way is the only right way to do things.
Who is Goofus?
Our Core Values. (name 2)
What are
Maximize Value to our Customers
Enthusiastically Serve
Customer Care is at the center of everything we do
Support and Develop our Employees.
The core components of One Minute feedback.
Support, Understanding, Care, and Compassion
What are the attributes of a healthy manager / direct report relationship?
Providing honest feedback in both directions without fear of retaliation.
What is a trait of a healthy manager/employee relationship?
Communicating that "you'll get back to someone" when presented with a problem that you can't address immediately.
Who is Goofus?
Traits of Great Managers (Name 3)
What are
Visionary Leadership
Empowers Team
Focuses on Growth
Adaptable
Accountable
Communicates Effectively
Something you offer to your staff during their 1:1.
What is Admitting your own mistakes and growth areas?
Your Face
What Garyvee fires if you're a jerk?
An easy way to allow a mentoring relationship to crumble.
Talks with staff about transitioning to a manager.
Who is Gallant?