Fiscal Planning
Employee Recruitment
Staffing/Scheduling
Quality/JCO
CMS
100
Discuss the tenants of fiscal planning

Not intuitive, practical experience is key
Requires vision and creativity
Requires knowledge of social, political, and economic forces
Should include subordinates in the planning process

100

What types of questions are illegal to ask in an interview?

Any question about an applicant's marital status, number or age of children, information about childcare arrangements, questions about pregnancy, or questions about race are prohibited. Review the table in the text for additional information

100

Why is staffing important?

Staffing can make or break the relationship between finance and nursing
Staffing can blow a budget
Staffing affects the cost of care
Staffing affects the quality of care
Staffing matters to nursing
Staffing must be appropriate to meet the needs of the client

100

What are the 6 domains of quality as defined by the Institute of Medicine (IOM)?

Effectiveness, Efficiency, Equity, Patient Centeredness, Safety, Timeliness

100

How are hospitals reimbursed?

Private insurance

Medicare

Medicaid

Self-pay

200

Discuss the principle of cost-effectiveness

Producing good results for the money spent, the product is worth the price
200
What are the trends in nursing shortages?

Shortages occur when the economy is in an upswing and decrease when the economy recedes. 

200

Discuss how the nurse should use an acuity tool for assigning clients to nurses

Objectively classifies client acuity
Does not always accurately predict the acuity of a client
The RN should review the care needs of each client
Does not take into consideration continuity of care

200

What are the distinguishing characteristics of standards?

Standards are predetermined
Standards are established by an authority
Standards should be communicated to those affected by them

200
What is Medicare?

Insurance program managed by the federal government
Paid for by a trust fund established by those who pay into it
Must be eligible 

300

What are ways to reduce expenditure in the operating budget?

Reducing obsolete inventory
Saving unused supplies
Monitoring for waste/pilferage

300

What factors contribute to the nursing shortage?

Not enough faculty
Insufficient number of clinical sites
Insufficient classroom space
Not enough clinical preceptors
Nursing faculty is retiring at a faster rate than it can be replaced

300

What are some considerations when 12-hour shifts are implemented?

RNs will receive more overtime pay
RNs have increased satisfaction
RNs have increased judgment errors
RNs have increased risk for burnout
RNs have an increased susceptibility to obesity, cardiovascular disease, HTN, diabetes, and mood disorders

300

What are the characteristics of clinical practice guidelines?

CPGs reduce healthcare costs
CPGs give providers instructions on how to provide treatment
CPGs are based on evidence
CPGs are based on diagnoses


300

What makes one eligible for Medicare?

Must have paid into it
Must be 65 years of age or older OR must have a qualifying condition


400

Discuss the principles of incremental budgeting

Simplest method
Multiply the current year expenses by the inflation rate or CPI to project the budget for the upcoming year
Inefficient
Historically used by hospitals

400

What are benefits of turnover?

Some turnover is normal and desirable
Turnover gives the organization with fresh ideas
Groupthink is reduced

400

What are potential issues when agency RNs are utilized?

Increased cost
Unfamiliar with unit and policies
Decreased continuity of care

400

What are the tenants of total quality management?

Always room for improvement
Proactive problem solving
Employees are trusted to be responsible, knowledgeable, and accountable
Customer-centered environment

400

What is Medicaid?

State assistance program for medical expenses

500

Discuss the principles of zero-based budgeting

Listing all current and proposed objectives or activities in the department
Alternative plans for carrying out these activities
Costs for each alternative
Advantages and disadvantages of continuing or discontinuing an activity

500

How can the nurse manager reduce bias in the interviewing process?

Use a team approach
Conduct multiple interviews

500

What are considerations with having flex-time as a scheduling option?

Variable start times to allow for work-life balance
Can affect the continuity of care
May require adjustments in scheduling if there are holes in the schedule

500

Give 6 examples of a sentinel event

Hyperbilirubinemia >30 mg/dL
Foreign body retention after surgery
Client suicide within 3 days of a hospital or ED discharge
Death
Rape, assault, or homicide
Hemolytic transfusion reaction
Fire during client care


500

What makes one qualify for Medicaid?

Low-income

Any age is eligible

Benefits vary from state-to-state

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