Facilitative Leadership
Meeting Basics
Brainstorming & Decision Making
Delegative Leadership
& Public Speaking
Conflict Resolution & Miscellaneous
100
For facilitative leadership, there must be a balance between knowledge, _______, and _________.
Attitude and skills
100
In sports, the captain is the _______, the team member is the _______, the referee is the _______, and the scoreboard is the _______. (roles)
Captain: Leader Team Member: Member Referee: Facilitator Scoreboard: Recorder
100
What are the two key components of effective decision making?
1. To make available as many options as possible 2. To make the best choice from the available options
100
Which of the three key components of a good speech is most important?
Body and movement
100
What does DESC stand for?
Describe, Explain/Express, Solution, Consequence
200
What are the three circles in the skills diagram of Facilitative Leadership?
Results, process, and relationships
200
During brainstorming, if member A gives an idea that fits the criteria but member B says “I don’t think that will work," what should the facilitator say? (hint: a specific phrase)
"Every idea is a good idea"
200
What are the 5 things you have to clarify at the start of the brainstorming process?
1. Objectives 2. Process 3. Time 4. Criteria 5. Questions
200
Who is responsible for setting the "check date" of a task?
The member who volunteered for the task
200
What is the purpose of the parking lot/bin?
To capture items not directly relevant to the current topic but are to be addressed at a later time
300
What acronym represents what GOALS should be, and what does each letter mean?
SMART – specific, measurable, achievable, results oriented, time bound
300
What is the first thing the Leader should do when entering into a meeting space?
Ensure and set proper room arrangement / environment
300
List three things a Recorder has to do during the brainstorming process.
1. Be accurate (try to write things in the words of the member) 2. Use symbols/shorthands that people know 3. Recap at the end 4. Alternate colors 5. Stars 6. Write down ALL ideas
300
In the context of delegative leadership, what is a deadline?
The true last possible or “drop dead” date by which a task must be completed without risking the entire event or project
300
Name the Counselors and Assistant Directors, where they work (company) and what do they do (position/title)
1. Teddy Liaw (NexRep, CEO) 2. Chris Chang (Deloitte Consulting, Strategy/Management Consultant) 3. Jackie Hwang (Foxsemicon, Business Development Consultant) 4. Fiona Liao (McKinsey China Knowledge Center, Consulting Intern) 5. Sean Liu (TSMC, Process Integration Engineering Intern)
400
What are the four steps of Pathways to Action?
1. Situation 2. Problem 3. Vision 4. Solution
400
In a meeting, what is the difference between objectives and an agenda?
Objectives are the outcomes that the meeting is designed to achieve; the agenda is the actual process to achieve those objectives
400
During brainstorming, if your team has 10 people and comes up with 53 ideas, how many votes should each person get?
8 votes (N/7, round up)
400
Name three key public speaking tips and tricks taught in the leadership conference
1. Hooks and stimulation 2. Know your start/end 3. Safety zones 4. Use numbers 5. Hands
400
Name all the staff members
Sandra Chang, Ariel Kuo, Jason Tsai, May May Chen, Anthony Deng
500
What are the 7 practices of Facilitative Leadership, in order?
1. Share an Inspiring Vision 2. Set Realistic Goals 3. Seek Maximum Appropriate Involvement 4. Create Pathways to Action 5. Delegate Effectively 6. Celebrate Accomplishment 7. Be a Change Agent
500
What are the five things on the meeting checklist?
1. Room Arrangement / Environment 2. Roles 3. Objectives 4. Process management 5. Public Record
500
Can you ever combine 2 or more brainstormed ideas? (If yes, when?)
Yes, you can combine different ideas only if both the original idea generators agree - otherwise, keep ideas unique and separate
500
What should the facilitator do if nobody volunteers for a task?
Skip over it and continue through the other tasks; come back to it after and ask the team whether it is possible to simply not do the task
500
What are components of being a change agent and leaving a legacy?
A legacy is when you do something unique that 1) would never exist if not for you, and 2) lives beyond your life
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