New Years Menu LTO!
The three items being added to the menu TODAY 2/12
(Must be the menu name)
What is the Green Reviver Juice, The Good Greens Salad, Green Enchilada Soup/Chilli
NEW* Number of Avocados per case
What is, 84
This term refers to the process of making sure every order is filled exactly as requested to ensure guest satisfaction.
What is, Accuracy
This number of bodies allows you to open up the online side during peak service
What is, 6
What is, FRESH Cards
These ingredients make up the Good Greens Salad (excluding protein)
Process Implementation for Spring Mix
What is, adding a lid over the spring mix all day to preserve the freshness
Accurate communication between these two roles is the most crucial to ensure the guest is getting what they ordered.
What is, Expo and Window
During peak rush with 5-6 people, this position is deployed to work on dishes during down-time
What is, the builder position
What is, the A+ operations daily reporting sheet
What is a Snack Pack
The location of prepped tortilla strips
What is, in a labeled cambro between the receipt printers, behind the bag holder
Doing this process at the window will ensure the guest receives their order as they requested/or modify as needed.
What is, Reading back the order
During peak rush, this position slides to drinks and works on drinks for both online and drive thru orders
What is, headset one
Bottlenecks defined
What is, a referring to a point in the service process where the flow of orders or cars slows down, causing delays and inefficiency. This happens when the speed or capacity of a certain part of the position can't keep up with the demand, leading to a backup in the process.
The ingredients in the Green Reviver Juice
What is, Kale, Spinach, Parsley, Apple Juice Concentrate, Lemon Juice, Ginger
This color disher is used to portion chickpeas
What is a green disher
This is the final step to the triple check verification process
What is, the window role checking the bag for the important items (forks, napkins, dressings, add-ons, dressings)
During peak rush, with 6 people, This position slides to online orders as their second task (if not needed in their original position)
What is, headset two
Preventing Bottlenecks as a manager would include
What is, identifying the bottleneck, adjusting as needed, following up as needed with coaching/feedback/training
The ingredients in the Green Enchilada Soup/Chili
What is, Chicken, Yellow Onions, Poblano Pepper, Jalapeno Pepper, Green Bell Pepper, Garlic, Cannellini Beans, Green Enchilada Sauce, Tortilla Strips
The process for labeling frozen chicken
What is, Received Date, Thaw Date (24 hours later) Use by date (14 days later)
Leaders should actively do this on shift to promote and develop accuracy skills amongst the team.
What is, Coach/Give Feedback
The most common issue store 1413 has when it comes to deployment
What is, Team Members not staying in position and fulfilling their duties
Goals for the following metrics:
AWS (Average Weekly Sales)
OSAT
Accuracy/Food Quality
What is, AWS ($27.7k) OSAT (90%+) Accuracy/Food Quality (100%)