Leader v. Manager
Quality v. Patient
Delegation & STEPPS
Ethics
Priority & Decisions
100

What role is "inspiring, respectful, and always motivatingthe team to provide the best care"?

Leader

100

What is STEEEP

Safety

Timely

Efficient

Effective

Equitable

Patient-Centered

100

What are the 5 rights of delegation?

Right person

Right task

Right circumstance

Right direction

Right supervision

100

A nurse stops a treatment that is no longer effective and may harm the patient. What ethic principle is this?

Nonmaleficence

100

Which patient should the nurse assess first?

a. a patient with COPD reporting chronic cough

b. a patient with a leg fracture awaiting surgery

c. a patient with chest pain and diaphoresis

d. a patient with a cast asking for pain medication

c. a patient with chest pain and diaphoresis

200

A unit is experiencing rapid changes in technology and patient care needs. Which leadership style is most effective for helping staff adapt?

Democratic - builds trust and helps staff adapt during change

200

A nurse conducts chart audits after patient discharge to review if standards of care were met. This is example of

a. quality improvement

b. quality assurance

c. benchmarking

d. Root cause analysis

b. Quality Assurance

200

In TeamSTEPPS, a brief is conducted:

a. before the start of shift or procedure

b. after an event to review outcomes

c. during patient deterioration

d. only when conflict occurs

a. before the start of shift or procedure

200

A nurse tells a patient's family the truth about a sentinel event that occured. This reflects with ethic principle? 

Veracity

200

During progressive discipline, which step follows a verbal warning if behavior does not improve. List the 4 steps.

Written warning.

1. Verbal

2. Written

3. Suspension

4. Termination

300

A leader believes that followers should be given autonomy if they demonstrate maturity, responsibility, and competence. What Theory?

Hersey-Blanchard Situation Theory- emphasizes adjusting leadership style based on follower maturity status

300

What is a "never event"? Which of these is an example?

a. post-op infection

b. pressure ulcer in a high risk patient

c. wrong-site surgery

d. patient falls

never events are preventable, serious errors such as wrong-site surgeries (time-out)

300

A nurse says "Im concerned about this medication dose." The nurse repeats this concern twice. What TeamSTEPPS is being usED?

Two-challenge Rule

300

A nurse refrains from informing a patient of their high blood pressure to avoid causing anxiety, What ethical principle is this?

Paternalism

300

A nurse is deciding between two patient assignments. Which tool best provides step-by-step decision making ?

a. decision tree

b. nominal group technique

c. delphi method

d. GANNT chart

a. decision tree

400

A new graduate RN avoids responsbility, needs constant direction and resists additional tasks, According to McGregor's Theory, this nurse is best catergorized as

a. Theory Y

b. Transformational employee

c. Theory X

d. Servant Employee

Theory X "lazy"

400

What is a sentinel event? 

an incident causing death or permanent harm

400

What is a DESC script?

Describe situation

Express feelings

Suggest alternatives 

Consequences

400

A nurse knows the correct moral action in a situation but is prevented from acting on hospital policy. What is this?

Moral distress

400

A nurse smells alcohol on a coworkers breath before their shift. What is the priority action?

Remove the nurse from patient care

500

a nurse executive motivates employees with salary increases, promotions, and recognition of achievement. What motivational theory is this

Herzbergs two-factor theory (hygiene vs. motivator)

500

What is the first step in Quality Improvement process?

Establish a benchmark. What is a benchmark?

500

A nurse oberves a UAP teaching a patient how to use an incentive spirometer. What should the nurse do?

Immediately correct the UAP and take over. 

500

Which step comes FIRST in the ethnical decision-making process.  

Identify whether a issue is an ethical dilemma

( State dilemma, Analyze options, select best option, justify, apply & evaluate)


500

A nurse leader wants to compare several new infusion pumps by rating them on cost, safety, and usability. Which tool should be used?

a. PERT chart

b. GANTT chart

c. Decision-making grid

d. Delphi Method

c. decision-making grid - side-by-side comparison of options using ratings

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