Words of wisdom (guest speaker quotes)
Cases
5 practices
The vault (comm 4620 or comm 4881)
Professor and Speaker trivia
100

Mark Lorenzoni taught us that in any job our main goal should be to "reduce the stress of the person _______ you."

What is above?

100

A given example of what not to say when asked at an interview at Disney World, “What would you do if you were paired with Donald Duck and a child kicked him?”

What is “Kick him back”?

100

What does it mean to Model the Way, and why is this important for building credibility as a leader?

It means leading by example; your actions match your words. It builds trust and credibility because people follow leaders who practice what they preach.

100

Expectancy X Instrumentality X Valence is equal to this term

What is motivation?

100

The number of times UVA Women's Lacrosse failed to qualify for the post season under Julie Myers

What is zero?

200

This is Julie Myers’s ultimate vision for One Love Foundation

What is a world without domestic violence?

200

2 key issues (there are several) with the General Surgery Unit at Eastern Massachusetts University Hospital.

What is short-staffed, low employment satisfaction, high turnover, culture of confrontation, blaming, and favoritism, and poor relationships between physicians, senior nurses, and junior nurses?

200

When a leader communicates a clear and exciting vision of the future and gets others to believe in it, what leadership practice are they demonstrating?

Inspire a Shared Vision; leaders create hope and energy by showing people how their work connects to a bigger purpose.

200

This leadership approach adapts behaviors based on the amount of support and direction needed by a follower. Its four behaviors are directing, coaching, supporting, and delegating.

What is situational leadership?

200

The most northeastern province of Canada and a namesake for two different breeds of dog

What is Newfoundland and Labrador?

300

The term of endearment Mark Lorenzoni uses for the UVA students who work for him

What is "kids"?

300

The definition of an Employee Resource Groups (ERGs)

What is an employer-recognized group of employees who share a common trait, i.e. heritage, gender, sexual orientation, and military status?

300

How does using the word “we” more than “I” in leadership conversations reflect the practice of Enable Others to Act?

It shows that the leader values teamwork over individual recognition, which builds a sense of shared responsibility, trust, and collaboration which are key elements in enabling others to succeed.

300

This professor created an 8 step model that includes steps such as "generate short term wins" and "institutionalize new approaches" and is used to implement change in an organization.

Who is Kotter?

300

Professor Seaborn’s favorite country to visit

What is Costa Rica?

400

Sean Feeney said "I've never been the ___ at anything, but I've loved figuring out what makes people their ___"

What is best, best?

400

Melissa Daylon's hoped-for solution to her issues with the Iowa City consulting team this way, and her point of comparison from previous experience.

What is leave the team just as she had with Learning Team #6 at Darden?

400

How does creating a culture of celebration contribute to a team’s long-term success, especially during challenging times?

Because celebrating wins (big or small) keeps morale high, reinforces shared values, and reminds people that their hard work matters. During difficult times, it helps maintain motivation and unity, allowing the team to push through adversity together.

400

Creating a “holding environment” is from this leadership model.

What is adaptive leadership?

400

Professor Lovelace received his PhD from this university

What is Penn State?

500

The two values that make up hospitality, according to Sean Feeney

What are compassion and creativity?

500

The 3 goals of Rosalind Fox’s 90 day plan at the Des Moines Works factory.

What are “learn the business, set a strategy, and improve employee engagement”? 

500

In the book, how did David Ojakian demonstrate the leadership practice of Challenge the Process during the AGBU Aid for Artsakh campaign?

David Ojakian broke down a large, complex fundraising campaign into smaller, manageable parts, allowing each chapter to tailor their approach to their own communities. This strategy showed how leaders can callenge the status quo by breaking big problems into smaller, achievable wins.

500

These are the six bases of power

What are coercive, reward, legitimate, informational, expert, and referent power?

500

This menu item of Sean Feeney’s Fini Pizzeria costs $208

What is a trash can?

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