Mark Lorenzoni taught us that in any job our main goal should be to "reduce the stress of the person _______ you."
What is above?
A given example of what not to say when asked at an interview at Disney World, “What would you do if you were paired with Donald Duck and a child kicked him?”
What is “Kick him back”?
What does it mean to Model the Way, and why is this important for building credibility as a leader?
It means leading by example; your actions match your words. It builds trust and credibility because people follow leaders who practice what they preach.
Expectancy X Instrumentality X Valence is equal to this term
What is motivation?
The number of times UVA Women's Lacrosse failed to qualify for the post season under Julie Myers
What is zero?
This is Julie Myers’s ultimate vision for One Love Foundation
What is a world without domestic violence?
2 key issues (there are several) with the General Surgery Unit at Eastern Massachusetts University Hospital.
What is short-staffed, low employment satisfaction, high turnover, culture of confrontation, blaming, and favoritism, and poor relationships between physicians, senior nurses, and junior nurses?
When a leader communicates a clear and exciting vision of the future and gets others to believe in it, what leadership practice are they demonstrating?
Inspire a Shared Vision; leaders create hope and energy by showing people how their work connects to a bigger purpose.
This leadership approach adapts behaviors based on the amount of support and direction needed by a follower. Its four behaviors are directing, coaching, supporting, and delegating.
What is situational leadership?
The most northeastern province of Canada and a namesake for two different breeds of dog
What is Newfoundland and Labrador?
The term of endearment Mark Lorenzoni uses for the UVA students who work for him
What is "kids"?
The definition of an Employee Resource Groups (ERGs)
What is an employer-recognized group of employees who share a common trait, i.e. heritage, gender, sexual orientation, and military status?
How does using the word “we” more than “I” in leadership conversations reflect the practice of Enable Others to Act?
It shows that the leader values teamwork over individual recognition, which builds a sense of shared responsibility, trust, and collaboration which are key elements in enabling others to succeed.
This professor created an 8 step model that includes steps such as "generate short term wins" and "institutionalize new approaches" and is used to implement change in an organization.
Who is Kotter?
Professor Seaborn’s favorite country to visit
What is Costa Rica?
Sean Feeney said "I've never been the ___ at anything, but I've loved figuring out what makes people their ___"
What is best, best?
Melissa Daylon's hoped-for solution to her issues with the Iowa City consulting team this way, and her point of comparison from previous experience.
What is leave the team just as she had with Learning Team #6 at Darden?
How does creating a culture of celebration contribute to a team’s long-term success, especially during challenging times?
Because celebrating wins (big or small) keeps morale high, reinforces shared values, and reminds people that their hard work matters. During difficult times, it helps maintain motivation and unity, allowing the team to push through adversity together.
Creating a “holding environment” is from this leadership model.
What is adaptive leadership?
Professor Lovelace received his PhD from this university
What is Penn State?
The two values that make up hospitality, according to Sean Feeney
What are compassion and creativity?
The 3 goals of Rosalind Fox’s 90 day plan at the Des Moines Works factory.
What are “learn the business, set a strategy, and improve employee engagement”?
In the book, how did David Ojakian demonstrate the leadership practice of Challenge the Process during the AGBU Aid for Artsakh campaign?
David Ojakian broke down a large, complex fundraising campaign into smaller, manageable parts, allowing each chapter to tailor their approach to their own communities. This strategy showed how leaders can callenge the status quo by breaking big problems into smaller, achievable wins.
These are the six bases of power
What are coercive, reward, legitimate, informational, expert, and referent power?
This menu item of Sean Feeney’s Fini Pizzeria costs $208
What is a trash can?