Hiring the Right People
The process of locating, identifying, and attracting capable candidates.
What is Recruitment?
This key leadership skill requires you to build and maintain relationships with others.
What is Interpersonal Skills?
This theory states that in order to be motivated and satisfied in their jobs, workers need to perceive they are being treated fairly relative to other employees in the same work group.
What is Equity Theory?
An informal method of communication that Marvin Gaye sang about in 1970.
What is the Grapevine?
The process of using various tools to predict if a candidate will be successful in a job role.
What is Selection?
This leadership behaviour consists of allocating duties, giving another authority and responsibility, and holding them accountable for their work.
What is Delegation?
This theory revoles around three key relationships and an individual's connection to each: effort-performance, performance-rewards, rewards-personal goals.
What is Expectancy Theory?
Supervisors must provide this benefit to all new employees so they can learn the knowledge, skills, abilities, and behaviours required to perform a job.
What is Training?
This tool is a commonly used screening measure that determines a candidate's intelligence, level of motivation, and knowledge/skills/abilities in relation to a job.
What is an Interview?
A type of leadership that uses magnetism or charm to inspire employees to reach goals that are perceived as difficult or unpopular.
Herzberger's theory categorizes job/workplace factors into these two main categories.
What are Hygiene and Motivator Factors?
A common evaluation and development tool for supervisors. Can sometimes be used as a legal document as well.
What are Performance Appraisals?
A commonly used technology that has been gaining popularity as a recruitment tool due to its ease of use and wide distribution.
What is the Internet?
Situational leadership posits leaders can exercise one of these four leadership behaviours based on the task at hand, or the readiness of employees.
What is Directing, Coaching, Supporting, or Delegating?
Based on this theory, people have two assumed natures - either they view work as part of their life and exercise self-direction, or they dislike work and tend to avoid it and need to be directed.
What is MacGregor's Theory (or Theory X and Y?)
A communication method that requires seeing things from the speaker's perspective and understanding them without judgement. Leaders need this skill to succeed with their teams.
What is Active Listening?