Tip #1
What was Tip #1
Relationship-Focused Care/Services
What was Tip #2
Practice Constructive Conflict
What was Tip #3
Effective Interprofessional Communication
What are some ways to support relationship-focused care/service
- Develop meaningful connections with colleagues and patients
- Support and encourage the patient to participate in their care to enhance their sense of autonomy and trust
- Support and encourage other team members to participate in designing, planning, implementing and evaluating care
- Share information in a culturally safe, respectful manner and where it is easily understood
What technique can be used to embrace constructive conflict
ODIS
Observe
Detect
Investigate
Solve
What tools were discussed that can help improve communication?
SBAR
Proper Documentation
What is the focus?
To form purposeful and meaningful relationships within a health care team to support a collaborative, open and welcome space
What is the purpose?
Proper management of conflict to enhance decison making and generate innovative solutions optimal for patient care
Why is Documentation so important?
It allows team members to see patient trends, plans of care, history and concurrent health challenges, etc.
Not documenting correctly can increase the risk of fragmented care, task repetition, and delayed or omitted interventions.