They say, You say
Know your Numbers
Look at All Those Letters (acronyms)
Joint Commission Asks
Patient Safety
100

Can you clock me in early?

Why are you here early? 

100

What is the temperature danger zone (according to Compass Group)?

40-140 degrees Farenheit  (41-139)

100

TJC

The Joint Commission



100

What is the process for the ordering physician to prescribe therapeutic diets?

They enter the diet order into our EMR/EHR, Cerner.

100

What is the best way to make your team feel welcomed every day to work?

Greeting them by name and with a smile.

200

Is it ok if I leave this frozen soup out at room temperature to let it thaw?

No.  These are appropriate alternatives:  under running cold water, in refrigeration, or cook it frozen.

200

How many fire suppression pulls do we have in the department?

6

200

CMS 

Centers for Medicare & Medicaid Services

200

DAILY DOUBLE

100 points each - 

How do you know food is safe for patients or customers to eat?

60 seconds on the timer.  Go.  

200

In the event of a fire, if the fire is located under a hood, how do you respond to that fire?

1. ACTIVATE THE HOOD'S FIRE SUPPRESSION SYSTEM.

2. Rescue anyone in immediate danger

3. Activate the fire alarm (pull the lever & call 66666)

4. Close the doors

5. Extinguish the fire - FIRST WITH THE FIRE SUPPRESSION SYSTEM, then with a fire extinguisher. If unsafe to extinguish, evacuate the areas.

300
Can I leave early?

You are free to make your own decisions and if that's what you need to do, do it.  Just know that the attendance and any other work rules will still apply.

300

How long do you wash your hands for?

20 seconds

300

PPM

Parts Per Million


200 parts sanitizer to 1,000,000 parts water.

300

Name 3 items we use as metrics for QAPI.

Test Trays, Tray Accuracy Assessments, Shadowing Reports.

300

What is the appropriate size of piece of chicken for a transitional diet?

4mm x 4mm   (or about 1/4 of an inch x 1/4 of an inch)

400

Why can't I wear my t-shirt any day of the week, but nurses and all of the other departments wear there's all of the time?

The leaders of those departments don't care how their associates present to our patients and visitors.  Cate wants us to look like we work here (didn't just roll out of bed) and that we respect the positions we hold. We want to communicate to our patients and customers visually that they can know us to be a reliable member of their care team. 

400

How far away from the ceiling must remain clear for the sprinklers to work effectively in the event of a fire?

18 inches.

400

FOS

Financial Operating Summary

400

How are diet restrictions communicated to dietary staff?

Walk through MyDining.

400

How might you verify a patient's identity if they were unable to speak to you?

Check their wrist band to verify name and date of birth if it you can see it without touching the patient.

500

I can't work Sundays.

We'll need to review this with Cate, but business needs will dictate.  Our patients do not leave because it is Sunday. 
500

How long does sanitizer need to sit on a surface before it's effectively sanitizing that surface? 

60 seconds 

*Same is true for vegetable wash*

500

QAPI

Quality Assurance and Performance Improvement

500
What type of fire extinguisher puts out a grease fire?

Class K OR The fire suppression system FIRST, then the Class K extinguisher.

500

DAILY DOUBLE

100 Points for each way cross contamination can happen.

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