Team Leader Roles
Name the leaders three roles.
What is: Diagnose, Coach, and Reinforce?
The team leader is one of five team success factors. True or False
What is False?
A team charter begins with a _______.
What is a purpose statement?
When team members seem unwilling to ask others for help or to admit to mistakes; which team success needs to be addressed?
What is Trust?
When you continually monitor your team's performance and team members' actions to determine if the team is performing at peak levels, you are fulfilling which team leader role?
What is Diagnose?
Name 3 of 5 team of success factors.
What are: Results, Commitment, Process, Communication and/or Trust?
The team charter contains the team's most important ________ including how results for each goal will be measured.
What are goals?
What two of the following indicates that the communication success factor should be addressed?
A) Team members disagree on priorities.
B) Team members quickly judge and reject ideas.
C) Team members neglect to support team decisions.
D) Team members let conflict or disagreements go unresolved.
What is: B and D?
The only effective way of reinforcing exceptional team performance is through formal celebrations. True or False
What is False?
When enables are present it means a team is strong in a factor. True or False
What is True?
Team ____ are outlined to further communicate what the organization can expect from the team.
What are responsibilities?
Team members are upset on several occasions Charlotte waited until the last minute to let her team know she was going to miss a deadline, but no one on the team wants to talk to her about it. What success factor might need to be addressed in this team?
What is commitment?
If you as a leader detect actions or conditions that are limiting the team's performance, you must further diagnose to determine what is causing these ______; things that are holding back the team.
What are Limiters?
When team members have equal opportunities to participate and offer opinions, the team is more likely to be strong in which team success factor?
What is Communication?
The _____ establishes how the team will know if they are achieving their desired results.
What are measures?
The members of the Customer Support Team really enjoy their weekly meetings. They spend lots of time exchanging ideas, but the ideas never seem to get implemented. Which success factor might need to be addressed in this team?
What is Process?
To coach the team to higher levels of success, you must have a clear picture of the kinds of actions that will lead to higher _______.
What is Performance?
Which of the following examples of enablers might indicate that a team is strong in the Results factor.
A) An effective process for making team decisions.
B) Understood and accepted ground rules for working together.
C)A clear, important, and understood purpose statement.
D) Understood and accepted benefits of participating on the team,
What is: What is "C," A clear & understood purpose statement.
Which part of a team charter establishes how team members will behave in interactions with one another and with others in the organization?
What are ground rules?
Which success factor might need to be addressed if team members disagree on how to use resources, put off team responsibilities, and/or compete for recognition?
What are Results?