Organizational Design
Leadership and Management Theories
Organizational Culture & Behavior
Performance Management
Leave, Absenteeism & Grievances
100

This type of structure groups employees by specialization, such as marketing or finance.

What is a functional structure?

100

These theories explain how managers can guide and influence teams effectively.

What are management and leadership theories?

100

Edgar Schein identified three levels of organizational culture: artefacts, espoused values, and this deepest level.

What are basic underlying assumptions?

100

Performance management is a continuous process of setting expectations and providing this.

What is feedback?

100

Leave management ensures employees get rest while maintaining this.

What is business continuity?

200

A structure used by corporations with diverse products or geographic reach.

What is a divisional structure?

200

This management approach focuses on coordinating people and resources to achieve goals.

What is management theory?

200

This theorist created the Cultural Dimensions model, including Power Distance and Individualism.

Who is Geert Hofstede?

200

Feedback should be based on this, not assumptions.

What are data and examples?

200

Consistency and empathy are key to this HR process.

What is leave management?

300

This hybrid structure balances functional expertise with project needs.

What is matrix structure?
300

This type of leadership focuses on motivating and inspiring others through vision and values.

What is transformational leadership?

300

Handy’s “Power,” “Role,” “Task,” and “Person” cultures describe what?

What are culture typologies?

300

Managers should handle difficult conversations with this combination of empathy and firmness.

What is accountability?

300

Frequent absences on Mondays or Fridays may signal this problem.

What is absenteeism abuse?

400

A flat or network structure is commonly found in these kinds of companies.

What are startups or innovative firms?

400

Understanding leadership and management helps achieve this organizational outcome.

What is effective team performance?

400

These visible elements—like dress code and office layout—are part of which of Schein’s levels?

What are artefacts?

400

A key principle is to focus on this type of leadership instead of micromanagement.

What is coaching or mentoring?

400

Grievance handling should always be fair, confidential, and follow this standard.

What is legal or policy compliance?

500

Adjusting structure to improve flexibility and align with goals supports this key organizational benefit.

What is enhancing adaptability or agility?

500

Theories of management and leadership are used to build this essential workplace element.

What is organizational culture or trust?

500

Culture influences this major driver of organizational success by shaping attitudes and engagement.

What is employee behavior or performance?

500

Addressing performance issues early helps prevent these long-term effects.

What are low morale and underperformance?

500

When an employee files a grievance against you as a manager, the best first step is to do this.

What is remain professional and follow procedure?

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