Behavior
The Four Buckets of Behavior
What is Dominance, Extroversion, Pace, and Conformity?
Prepare, Look, Anticipate, Navigate
What is the PLAN acronym?
Mental or emotional strain resulting from adverse or very demanding circumstances
What is Stress?
Verbal, Non-Verbal, Visual, and Written
What is different types of communication?
Causes of Conflict
What is conflicting ideas/different values or beliefs?
Social/Relational Trait
What is Extroversion?
Decision-making process that prioritizes, protects, & adjusts a person’s time to the changing environment
What is Time Management?
Positive impact on your family
Improve outcomes
Support meeting goals
What are benefits to managing stress?
Broken communication negatively impacts
What is productivity?
Increased motivation, enhance problem identification, group cohesiveness, stimulate creativity
What is benefits of conflict ?
Key Strengths: Accurate, detailed
What is Conformity?
Even, Methodical, Likes Deadlines
What is High Pace Workstyle?
Distractions
Noise – External /Internal
Employee Dispute
Client’s Frustration
Pressure for Project Completions
What are impacts of stress?
Percentage of communication that is non-verbal
What is 90%?
Guarded, Cautious, Exacting
What is High Conformity Communication
Avoid Conflict
What is Pace/Patience Back Up Style?
Appropriate business policies and practices regarding potentially controversial subjects including corporate governance
What are Business Ethics ?
Dictatorial Steam Roller
Verbal Attack
Avoid Conflict
Must Be Right
What are Behavioral Back-up Styles?
Teller/Authoritative
What is High Dominance communication style?
Understanding behavior/not taking it personal/seek to understand before taking action
What is Tools to navigate conflict?
Follow through supportive energy style
What is Allegiance?
Action oriented - Fast
What is High Dominance Time Management style?
Work, Social, Economic, Family, Health, Belief
What are Stress Triggers?
Ask, Reflect and Resolve
What is process to improve communication skills?
What does the V in Vocab stand for?
What is Vulnerability?