Lean Basics
A visual tool used to identify various causes for a problem or an effect
What is a fishbone diagram (also known as a cause-and-effect diagram or Ishikawa diagram)?
1943
What year was UTSW founded?
An interactive tool that translates the Operational Plan into metrics and targets
What is the balanced scorecard?
A tool used to map all the steps in a process to identify value-added and non-value-added activities
What is a value stream map?
An event held in the spring that highlights improvement efforts and innovation throughout the health system
What is Celebration of Excellence?
Lean Basics, Lean Daily Management, 5S
What are some of the training classes offered by the Quality & OpEx dept?
A walk to visit and observe the environment where work is happening
What is Gemba walk?
825
How many beds are in CUH & Zale Lipshy combined?
People, Safety, Quality, Service, Financial Stewardship
What are the 5 pillars of the Operational Plan?