Lean Principles
This automotive company was studied the most when the term "Lean" was coined
Who is Toyota?
This waste is associated with quality issues or finding errors in a process
What is defects?
This acronym is used in problem solving to simplify the process of following the scientific method
What is PDCA (or PDSA)?
This method is used to help teams organize their work space
What is 5S?
This type of mapping traces the movement of people and items through the process overlayed onto a layout of a work area
What is a spaghetti diagram?
The first and most important of the 5 Lean principles
What is value?
This waste occurs when you have items in storage or partially completed work
What is inventory?
This tool is used to get to the root cause of a problem by asking questions over and over again
What is 5 Whys?
This is the first step in organizing a work area to reduce the number of items
What is sort?
This diagram is used to plot the physical location of problems in a process (instead of collecting numeric data)
What is a pictogram?
This 3-letter acronym is an alternative name for Lean
What is TPS (Toyota Production System)?
This waste is observed when excessive movement happens in and around the work area
What is motion?
This size of paper is equivalent to an 11" x 17" paper
What is an A3?
One of these words is not one a step used in 5S: Simplify, Standardize, Success, Sort
What is success?
Complete this famous quote by Fujio Cho: "Go See, Ask Why, Show _______"
What is Respect?
Complete this famous quote by Taiichi Ohno: "Without a standard, there can be no _______"
What is kaizen (or improvement)?
This term is used to describe wasteful requirements or tasks given to you by your customer or stakeholder that you would not perform on your own
An alternative name for the Cause and Effect Diagram or Fishbone Diagram
An alternative approach to batching of work tasks
What is one piece flow?
This survey question and calculation is used to evaluate how satisfied customers and employees are with your organization
What is Net Promoter Score (NPS)?
This manager is often quoted and referenced as the founder of Lean methods
Who is Taiichi Ohno?
This is often considered the worst type of waste
What is overproduction?
This word starting with M is missing from the 6 M's: Material, Method, Manpower, Mother Nature and Measurement
What is Machine?
Where the work happens or takes place
What is gemba?
This word is the Japanese word for error proofing
What is poka yoke?