Definitions
Non-value added but necessary work that supports or facilitates the work that is done for the customer
What is Value-Enabling work?
Tool that helps the process improvement team identify which ideas can be implemented easily and have a high payoff.
What is a PICK-Chart?
Involves the practice of seeing the actual work
What is a Gemba Walk?
In this step, only items that are necessary are kept in the workplace.
What is sort?
This is involves the identification, documentation and replication of the current best practice(s) in an organization (i.e., finding the best process and doing it the same way every time)
What is Standard Work?
Type of waste that is caused by unnecessary movement by employees in the system.
What is Motion?
Tool that visually displays which factors contribute to the achievement of a project aim
What is a Driver Diagram?
These are used to organize and visualize the potential causes and sub-causes of a problem
What are Cause and Effect(Fishbone) Diagrams?
What is the Second step in 5s?
What is Set in Order
Tool that supports the business principle of ALIGN in Lean Management System
What is Leader Standard Work?
This is used to assess and arrange the physical layout of a workspace in order to reduce or eliminate motion & transportation waste
What is a Spaghetti Diagram?
In this step, work area is cleaned to be neat and tidy.
What is Shine?
Indicator of performance that might predict future success.
What is a leading indicator?
This is used to provide a high-level, big picture view of key process elements and their relations
What is a SIPOC Diagram?
Helps identify the largest opportunities for reduction of waste and cycle time.
What is Value Stream Mapping
Flowcharts in which processes are grouped visually by placing them in lanes.
What is a Swim Lane process map?
This chart displays the amount of variation in data using control limit lines.
What is a control chart?
Refers to any work or activity that doesn't contribute to the patient's care.
What is NVA (Non-Value Added Time) activity?
Structured problem-solving and continuous improvement approach.
What is A3 problem-solving?
These charts can be used to further narrow the scope of a project by focusing on the most important parts or causes of the problem
What is a Pareto Chart?
In this step, standards are reviewed and maintained.
What is Sustain?
This is a short meeting between leaders and their teams, usually taking only about 15 minutes, conducted by the team leader before the start of the day or shift.
What is a Huddle?