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100

A system to capture activities, assign and track to completion.

What is an Action Tracker

100

The time length of a DOR?

What is 15 minutes

100

The Name of Play one is?

What is visual management?

100

How to set ______ that serve as the foundation for process improvement.

What is Standards.

100

The NVA is?

What is Non-Value-Added activity

200

When you learn where to look, it should take just seconds to focus on the areas that need the team's attention.

What is The 1-3-10 Second rule


200

A brief, daily status check to ensure everything is on track, raising support if needed and escalating issues to the next level.

What is a DOR.


200

The five simple steps and the template that has been designed to help tackle your problems.

What is Simple Problem solving.

200

No Standards equal?

What is no consistency.

200

Name of a value-added-activity 

What is Safety, Reliability, Affordability, and Clean Energy

300

This set of five key performance indicators often abbreviated as SQCDM is used to evaluate and improve operational efficiency in manufacturing and service industries.

What are Safety, Quality, Cost, and Morale?


300

Name one of the major steps during an operating review.

What are:

-Arrive and start on time.

-Review important communications.

-Identify exceptions using visual management.

-Identify which groups did not meet their targets.

-Key business areas (HQ, Region, function, section etc.) report out.

-Probing questioning of issues/concerns.

300

True or False: Problem solving is okay in a DOR, WOR, AND MOR.

False

“You‘ll want to tackle Problem Solving in a separate meeting or meetings, not in your Daily, Weekly, or Monthly Operating Review”

300

True or false: Standards can take on many forms?

True

“job aids, work procedures, process maps, OR meetings, verbal team agreements and more.”

300

Waste elimination A3 template usage 

What is guide to help you identify the waste


400

The colors Red, Amber, and Green stand for?

Red= Off track without recovery plan

Amber= Off track with a recovery plan

Green= On plan performance 

400

Name one: Reason for Key Points/Detailed Steps (Why?)

-Respect everyone's time.

-Team learns about high-priority, time-sensitive information.

-Review by exceptions only to ensure best use of time and resources.

-Understand key drivers of gap in performance.

-Understand what is happening, why it is happening and what is being done about it.

-Confirm understanding of issues/concerns.

400

5W2H stands for?

What, where, why, when, who, how, and how much.

400

Why does PG&E need Standard Work?

What are Standards-done well-can improve safety, reduce cost, increase productivity.

Standard Work stabilizes waste and simplifies processes.

400

The NVABN is

What is Non-value-added-but-necessary

500

The color purple stands for?

What is Completed Late

500

Name one of the key points/detailed steps(who & how) during an operating review.

-Leader or Back-up: Ensure the review starts on time per agenda.

-Team members: Show up on time and be prepared.

-Leader or Back-up: Responsible for sharing key communications (e.g. Safety messages).

-Leader or Back-up:Use Visual Management to identify gaps between target and performance. Observe if performance is trending downward or a temporary anomaly.

-Leader or Back-up: Lead discussion on key drivers to understand why target was not achieved. Use Visual Management and other Lean tools (Pareto charts, trend lines, scatter plots, etc.)

-Team members:Share what is happening, why it is happening (if known) and status of previously identified action items.

-All Participants: Ask open-ended questions after report out is complete.

500

Name all eight ways of waste.

What are transportation, inventory, motion, waiting, over processing, overproduction, defects, and skills.

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