LSS Character/Roles
An introductory level of Lean Six Sigma practitioners
White Belt
The direct measurable metrics of the process that produces a product or service. This is the main success measure of the project
Primary Metrics
Tool to use for Low Hanging Fruits. Usually the root cause is already understood.
Go Do It or Just Do It
What are the basic component of a Problem Statement?
5W and 2H
What is SIPOC stand for?
Supplier, Input Process, Output, Customer
Lean Six Sigma practitioners that usually a member of a project: Has basic understanding of all the tools required and expert to their own process.
Yellow Belt
This Metric usually improves as the primary metric is improved. It is not directly related to the project but will give additional information that will help achieve the goal
Secondary Metric
A simple 5 step method where the potential root cause of a problem is unknown
A3
a Goal/Objective Statement framework
SMART or SMAART
This is a high level view of the project scope. Usually contains 5-7 blocks
Process
Leads improvement projects and is limited to their own process, control areas, or expertise
Green Belt
What is CTQ stands for and what does it mean?
Critical to Quality are the translation of customer needs into quantified requirements for our product/service
A reactive method for eliminating root cause from ‘Customer facing’ issues
8D
Why is Scoping important?
Avoid scope creep.
A six sigma project cannot solve world hunger.
This defines the outcome of the product or service.
Customers
A project leader for complex projects that may involve several areas. Usually a Mentor/Coach to smaller projects and conduct/facilitates training.
Black Belt
What is VOC and what does it mean to your project?
Voice of the Customer:
Reactive Information comes from Customers
Proactive Information is gathered by reaching our to customers
An accelerated improvement event often focused on reducing waste and increasing efficiency, where speed is important
Kaizen Events
What is a project Charter
It is a one page living and breathing document that represents the project. This keeps everybody aligned and focused.
What type of process Map that contains the Owner and detailed steps.
Swim Lane
A project leader for complex and End to End projects. Usually a Mentor/Coach to smaller projects and conduct/facilitates training. Can be able to certify lower belts.
Master Black belt
Define Quality
Quality is always measured based on Customer perspective/specifications.
Improvement projects to address systemic process issues that require a detailed understanding of root causes
Lean Six Sigma
What are the elements of a project Charter?
Project Description & Scope
Problem Statement/Challenges
Goal and Measures (indicators)
Objective Statement
Stakeholders & Team Members
Schedule / Time-line
Risks & Constraints
visualize the flow of material and information that is needed to bring your product to the customer
Value Stream Map