DMAIC
What is Define, Measure, Analyze, Improve and Control?
Quality is to Six Sigma as ____________ is to Lean
What is efficiency?
What is Total Quality Management?
Included in a project charter
What is a problem statement, goals, business case, project scope, schedule & deliverables?
The 80/20 rule
What is the pareto principle?
ALCOA (part of which phase?) means
What is Attributable, Legible, Contemporaneous, Original, and Accurate (measure phase)?
The 7 Muda
What is motion, overproduction, inventory, extra-processing, waiting, defects, and inventory?
Six Sigma DPMO
What is 3.4 Million?
5 examples of a poka yokes
What is an outlet, washing machine, car (keys), bottle/can recycling, and child shape games?
The 5 levels of Six Sigma certification
What is White, Yellow, Green, Black, Master Black?
The idea and solution generating phase of DMAIC
Improve
Used to identify waste and non-valued added activities
What is a value stream map?
The first continuous improvement cycle
*Daily Double*
What is PDCA (Plan, Do, Check, Act)?
5 kanban examples
What is a car wash, etc.? (To be judged by peers)
He started TQM
Who is W. Edwards Demming?
2 people on our site who are a black belt or higher in Lean Six Sigma
Curtis, Jeremy Wood, Mark Collins, etc
The 5 focus steps (TOC)
What is identify, exploit, subordinate, elevate and repeat?
3 things that are important for lean six sigma practices to succeed
eight key elements (ethics, integrity, trust, training, teamwork, leadership, recognition, and communication).
A process map of McDonalds
(Show Me)
Abilene Paradox
What is when everyone agrees because they don't share honest opinions?
Definition of value and non-value added (with examples)
What is something the consumer will pay for that changes the product, and cannot be re-work? Non-value added activities include waste and business value.
The US company that pioneered lean production
What is Ford Motors?
4 books talked about in this class
The goal, six sigma way, outliers, power of six sigma, lean thinking,
The difference between specification and control limits
What is specification comes from the customer and control is process derived?
FINAL JEOPARDY! Name one area/process where our site succeeds in LSS and one area that needs improvement or is effectively failing.
What is....?