This is a measure of how much variation exists in a process
What is Sigma?
100
Use this problem solving methodology when a process already exists
What is DMAIC?
100
Output is measured by this variable
What is Y?
200
The year HCA was founded
When is 1968?
200
This Danny starred in Batman Returns
Who is Danny Devito
200
A cost incurred when a product or process is not perfect, examples: prevention costs, failure costs, waste costs
What is cost of poor quality (COPQ)?
200
In this phase the project charter is developed where we understand the clients needs and scope of the project
What is the Define Phase
200
This type of data can be measured on a continuum or scale that can be infinitely divided
What is continuous data?
300
This phrase has become the "vision" for HCA IT&S
What is Healthcare Inspired?
300
The worlds biggest island
What is Greenland
300
This methodology is better for focusing on cycle time problems
What is Lean?
300
DMAIC is an acronym for these 5 words
What is Define, Measure, Analyze, Improve, Control?
300
The measurement of central tendency is made up of these 3 components.
What is mean, median and mode
400
HCA earned this ranking in 2014 by Computerworld as one of the best places to work in IT
What is 42
400
NASA is an acroynm for this government agency
What is the National Aeronautics & Space Administration
400
Having to walk to the copier to get a form, then walk to your manager to get it signed, then walk to Accounts Payable to drop it off is an example of this waste.
What is Excess Motion?
400
This phase uses cause and effect diagrams, control charts, pareto diagrams and regression analyses
What is the Analyze Phase?
400
This type of graph relates two variables as a quick way to assess correlation.
What is a scatter diagram?
500
The names of the Director of Process Improvement's 2 dogs
Who are Lexie and Snowball
500
Humans regularly eat this type of rock
What is salt?
500
How many defects per million opportunities can you expect with a process operating at six sigma?
What is 3 defects?
500
This method accelerates the pace of process improvement. It is for intensive projects where employees work 3 - 5 days fulltime on a project.
What is a Kaizen event?
500
This graphical display of data is a frequency plot that displays the number of times a value or range of values appears in the data.