Ambassadors
Umbrella
Team
Standard of Work
Behind the Smiles
100

3 letters that refer to certification

GAP

100

You'll find 5 tabs on this when opened

What is the Umbrella Dashboard

100

This trainer has the most tenure of the department.

Who is Laurie Mathews?

100

We should be wearing these every day while working on shift

What are safety shoes

100

Only this facilitator is permitted to conduct the BtS training for new associates

What is a SmileMaker?

200

The amount of hours allotted for training in the classroom

What is 4 hours

200

This will show you all of the courses/training for associates

What is the transcript

200
The name of PHL7's RLM

Who is Eric Antinucci

200

P4L is the onboarding program used for these newly hired individuals

Who are Area Managers

200
A new associate has up to this amount of time to arrive for their first day

What are 2 hours

300

This the quicksight to use when looking at the ambassador roster list

What is the Ambassador Training Tracker
300

This happens when you don't remove the associate from a training module

What is expires

300

This trainer is the only one that doesn't share a birthday in the same month as another trainer

Who is Tonya (June)

300

The amount of time to process vacation requests

What is anything more than 24 hours
300

The 4 different languages used for Behind the Smile training content

What are French, ASL, English & Spanish

400

This is the number of required courses for new Ambassador training

What is 3

400

Name 3 of the 5 tabs on the dashboard

What are CMS, Certificate, Enrollment, Transcript and PRM-L Violation Report

400

This is the animal you'll find mostly in the trainer's homes

What is a

400

The time frame used for At-Risk Permissions

What is 0-14 days

400

Language translators are labor tracked under this code

What is LN MISC

500

This is the total number of active ambassadors as of today

What is 192 on the quip or 175 on the QS

500

This should always be done when associates are being trained in Beyond Day 1 modules

What is scheduling enrollment in Umbrella

500
These trainers also have "other" pets at home, name one of the trainers and one of the animals

Who is Sarah - beetles and/or Who is Charlotte - snake, tortise, gecko, iguana and birds

500

This is the most recent addition to the EOS wash and must be completed at the end of each shift

What is the touchpoint bridge

500

The is the most recent content update dated 10/12

What are the new Day 1 Booklets with the new UPT policy change?

M
e
n
u