Vocabulary
EQ
Study Guide
Vocabulary Question
Vocabulary Question
100

Memoranda (Memo)

Memos are generally short means of written communication within an organization.

100

How are web sources used in professional papers and power points?

Web sources are used in professional paper and power points to so where you got your information from. What source you used to write your letter. It lets people know that you did need help and it also lets people go to where you got your information and read and also make sure everything you said was write.

100

Gertrude is the personnel manager of a company with 200 employees. She wants to inform the staff of a permanent change to the company's benefit policy. What would be the BEST way to communicate this information to employees?

Gertrude should tell everyone by using memo.

100

What is verbal communication?

Verbal Communication is talking, meeting face-to-face, or on the phone.

100

What is business communication?

Business communication is a organizational setup.

200

Business Letter

Promote the business image by communicating with the outside.

200

How can a memorandums help when trying to convey information to people within an organization?

Memorandums are used to convey specific information to the people within an organization. Memo are short means of writing. They are mainly used by employers and employees to communicate information about current projects, changes in business procedures or other internal topics.

200

The Five C's of Business Writing are:

Clear, Concise, Courteous, Complete, and Correct

200

What is a example of written communication?

A example of written communication is a letter.

200

What are some modern communication people use today?

Some modern communication people use are text messaging and social networking posts.

300

Courteous

Always be polite and say “Thank You”

300

What are the types of business letters?

There are many different business letters. There are sales letters, information letters, complaint letters. Which all are used for different things. A sale letter is to persuade the reader to buy what they are selling. A information letter is used to get or give information from different business. A complaint letter is used to address any type of wrong doing.

300

You have finished revising an email to your boss requesting a raise. Your next step should be to?

You should carefully proof read to make sure there are no errors and then send.

300

What does business information involve?

Involves exchange of information within an organizational setup.

300

What does Internal written communication deals with?

Internal written communication deals with employers and employees at all levels of the company.

400

Results-Oriented Communication

Results-oriented business writing is marked by: • active voice

400

Why has email become a common form of writing in business communication?

Emails have become a common form of business communication because of its rapid delivery, ease of use and ability to reach large audiences. Emails are easy to write and quick to send. While in a letter you have to hand write the letter then get an envelope, a stamp and mail it off. It would take at least a week to get to where it needs to go or it can get lost. While with an email you can type it and send it off and it will get to where its need to go right away.

400

You are an administrative assistant and you need to arrange a meeting between a client and two members of the design department. How should you communicate with the people involved?

You should tell the people involve by sending a email.

400

What is a example of verbal communication?

A example of verbal communication is face-to-face communication.

400

What are memos used for?

Memos are used to convey specific information to the people within an organization.

500

Clear

Make sure your information is clear for the reader to understand.

500

How are business letters supposed to look to be acceptable?

Letter must have a good appealing layout to be accepted. It must be divided into paragraphs correctly. A letter should be carefully written it should be neat.

500

You speak to your supervisor about a problem you are having with a co-worker. Together you have come up with a plan to send an email to the co-worker calmly explaining your concern and make sure your supervisor gets a copy of the email without letting the co-worker know. What feature of email should you use?

You should use CC for them email.

500

What can letters do to promote business?

Business letters can help promote the business image by communicating with the outside world.

500

Who does External written communication deal with?

External written communication deal with clients, independent contractors, and industry colleagues.

M
e
n
u