What is Morita Yuko's job?
She is a facility dog handler.
The first key is the display of goods.
What is a pictogram? (Page 44)
Pictograms are simple pictures. We don't need words to understand them.
Where do facility dogs work?
They work in hospitals.
Convenience stores have bright lights so people feel that the stores are ______ and ________.
Convenience stores have bright lights so people feel that the stores are clean and safe.
What does success mean in Japanese?
Success means 成功.
Why should handlers always be happy? (Page 56)
Handlers should always be happy because dogs are very sensitive. If handlers are sad or nervous, they may feel the same.
What can customers see if the shelves are different sizes? (Page 72)
They can see all the goods well, from top to bottom.
Why are items usually at the back of the convenience store? (Page 70)
The customers have to walk through the store and see many other goods along the way.