Communication
Name the four levels of communication.
A) Direct, indirect, subliminal, overt
B) Superficial, fact, thought, feeling
C) Intuitive, sub-conscious, non-verbal, verbal
D) Fact, intuition, feeling, rational
B) Superficial, fact, thought, feeling
When you are considerate and cooperate with others in the work place, you are demonstrating
A) dependability
B) values
C) Attitudes
D) courtesy
B) dependability
When you value the feelings of another person's situation, you are showing
A) courtesy
B) compassion
C)attitude
D) love
B) compassion
What is the final closing point to the feedback process?
A) Write up an after action report to document your feedback
B) Checking the reviewer's perceptions about your feedback
C) Check back after the receiver has finished the task to see that the receiver has incorporated your feedback
D) There is no closing; all feedback is ongoing
B) Checking the reviewer's perceptions about your feedback
Name three characteristics of informative feedback
A) Is limited, includes specific behaviors, and provides suggestions
B) Describes all incorrect behaviors, lists many behaviors, and allows the subject to make a choice of which behavior to address
C) Is limited, includes specific behaviors and demands specific actions
D) Describes all incorrect behaviors, lists many behaviors, and demands specific actions
A) Is limited, includes specific behaviors, and provides suggestions