SIP Protocol
PBX Features
Cloud vs ON-Prem PBX
VoIP & Calling
SBC & Security
100

what Does SIP Stand for?

Session Internet protocol 

100

What does PBX stand for?

(Private Branch Exchange)

100

Name one benefit of Cloud PBX

Scalability and lower upfront costs

100

What does VoIP stand for?

Voice over Internet Protocol) 

100

What is an SBC in UC?

Session Border Controller)

200

Name one SIP request method.

(INVITE, ACK, BYE, CANCEL, REGISTER)

200

Name one difference between IP-PBX and traditional PBX.

IP-PBX uses VoIP; Traditional PBX uses PSTN

200

What is an SBC used for?

Security and interoperability for VoIP networks)

200

What is the role of an RTP stream?

Handles media transmission in VoIP calls)

200

Name one function of an SBC.

Protects VoIP networks from attacks and ensures interoperability

300

what is the default SIP port?

The default SIP port is 5060. This port is used for SIP signaling over UDP (User Datagram Protocol) and TCP (Transmission Control Protocol). Additionally, 5061 is often used for secure SIP signaling over TLS (Transport Layer Security).

300

What is an Auto Attendant?

A system that answers and routes calls automatically

300

How does Cloud PBX reduce costs?

(Eliminates on-prem hardware and maintenance

300

How does QoS affect VoIP?

Prioritizes voice traffic to reduce latency and jitter)

300

How does an SBC prevent VoIP fraud?

Monitors call patterns and blocks unauthorized traffic)

400

what does a SIP Trunk do?

A SIP Trunk (Session Initiation Protocol Trunk) acts as a virtual version of an analog phone line. Instead of using traditional telephone lines, it utilizes the internet to connect a private branch exchange (PBX) to the telephone network.

400

How does Call Forwarding work?

(Redirects calls to another number or extension)

400

Name one security risk in Cloud PBX.

VoIP hacking, DDoS attacks, eavesdroppin

400

Name one VoIP codec and its purpose?

G.711 for high-quality calls, G.729 for bandwidth efficiency

400

What is the role of TLS in VoIP security?

Encrypts SIP signaling for secure communication

500

how does SIP handle call transfer?

(Using REFER or Re-INVITE methods)

500

What is a Hunt Group in PBX?

A group of extensions that receive incoming calls in sequence or simultaneously)

500

How does Hybrid PBX work?

Combines on-prem PBX with cloud-based functionality

500

What is the main cause of jitter in VoIP calls?

Network congestion and packet delay variation

500

What does NAT traversal mean in SIP calls?

Allows SIP traffic to pass through firewalls and private networks

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