Which cruise line is known for fun?
Carnival
Where is Ocho Rios located?
Jamaica
Which system is used to look up a member's information?
Membermaint
Greeting
What cruise line can you purchase a kennel for?
Cunard
What is the capital of Hawaii and also a main cruise port?
Honolulu
What does DBC stand for?
Declining Balance Certificate. (Also known as savings credits.)
In your scripting what is the brand you are calling on behalf?
Which cruise line is known to be all about choice?
Norwegian
Which passage do you need to go through to get from the west coast to the east coast on a cruise?
Panama Canal
Where can you find the ports of calls in OVS?
Itinerary Information
What is a FBB statement?
Future Bridge Benefit
Which cruise line offers ocean and river cruises?
Viking
What is the cruise port in New Jersey?
Cape Liberty
For USAA members how long are savings credits good for?
One year
Where in your sales process do you ask questions?
Discovery
What type of cruise is known to sail to destinations such as Galapagos or Antartica?
Expedition Cruises
What is Norwegian's private island called in the Bahamas?
Great Stirrup Cay
What does GDS stand for?
Global Distribution System (the live link between the cruise line and our booking platform)
What type of question is: "Who would you like to travel with?"
Fact Finding