TAX
BONUS QUESTION: How many dwarfs does Cinderella have?
NONE / 0 / WALA
If policy loan is not repaid by the time the insured dies, the amount of the loan is deducted from where?
Death benefit
True or False: The policyowner must be on the call and pass security if requesting to have one of the following authorized relationships provide Bank information.
TRUE
In what KM Article will you find about the Mandatory State Withholding Elections?
KM1034128
What is metlife customer service number?
833-642-1007
What is withholding tax percentage in Virginia?
4%
BONUS QUESTION: Which is faster, hot or cold?
Hot. Because you can easily catch cold.
How many days customer will receive a bill to pay the Premium?
21 Days
In what KM Article will you find about the VUL/UM/VOL Policy?
KM1053254
True or False: A late notice is electronically generated to remind the owner the premium has not been received.
True
TRUE OR FALSE: Owners that are not US residents have a mandatory 10% Federal withholding.
FALSE. Correct: 30%.
When the policy loan interest is due?
DUE ON THE POLICY ANNIVERSARY.
BONUS QUESTION: Name all the 4 kingdoms in Encantadia.
Lireo, Hathoria, Sapiro, and Adamya.
In what KM Article will you find about the Non-Transformed Policies?
KM1041459
What is the time after a premium is due and unpaid?
Grace Period
What form are we going to send if the caller will not provide the residence address, the withholding election cannot be accepted over the phone?
SERVICE REQUEST FORM
When is notice sent fot the loan equity termination?
Sent when the loan exceeds the cash value and the policy is in danger of cancellation
TRUE OR FALSE: We can still process the cx inquiry even if it's under Modified Endowment Contract.
FALSE. Because there is a taxable consequence.
BONUS QUESTION: What goes up but never comes down?
AGE
We cannot process dividend withdrawal if a request was made within 42 days of what?
Anniversary Date and Dividend declaration
If the customer requests a copy of the information, we are required to send him/her a _ _ _ _ or acceptable substitute.
Form W-4P
What will happen if amount is not paid FOR loan interest bill?
If interest is unpaid, it will be added to the loan principal.
What are the types of payment method?
- Cheque
- Electronic payments CHECKING & SAVINGS ACCOUNT
- Bill Pay
- One Time payment
- Bank to bank wire transfer
- List Bill
- Internal Fund Transfer
In what KM Article will you find all the types of Billing Mode?
KM1031051
BONUS QUESTION: In BPO industry, what is the meaning of FGD?
Focus Group Discussion