Wait, What App is That?
But Wait...There's MORE!
Which Office is Which?
Name That Customer!
Ninja Kitty Parkour!
100
Automatic mileage tracking and logging made easy.
"Hmm ok, and what are you doing now to track your Lawn & Yard Technician's work related mileage/drive time?"
What is Mile IQ
MileIQ:
100
Communicate openly to build transparency & create stronger communities by sharing best practices, and crowdsource ideas to drive initiatives forward.
"Sounds like your company has a lot of employees. You'd probably benefit from a communication platform where you can easily swap tips, quickly address problems, and stay current with what's going on across your business."
What is Yammer
"Facebook for Business"
100
Do your best work from anywhere with online, always-up-to-date Office tools and collaborative cloud services such as: Yammer, Skype for Business, & Outlook
What is Office 365 Business Essentials
100
"....we're switching over from Apple and we're interested in devices & services that...well pretty much would be our one stop shop! Getting our work done anywhere, the ability to quickly communicate & share files, team organization for our projects, possibly something to help book appointments & manage customers and support, in case out IT department cant figure out an issue!"
What is Office 365 Business Premium
Tip Off (Company has Own IT department):
If there's no need for device management but they still want a rich solution with the apps and cloud services necessary to run their business!100
True or false?
The best time to discover if a customer is making a personal or business purchase is early and often; with targeted questions to help you suggest the right solution.
Mega TRUE:
The sooner you identify the customer, the sooner you can begin gathering information on their business needs & attach value from Office 365 Business
200
Help customers find you from one simple place! Ensure your business information such as brand-name, address, phone number, website, hours, logo, etc. are consistent across these sites.
"What are you currently doing to increase your company visibility? If someone is looking for something your business can provide, how are they finding you?"
What is Microsoft Listings
200
Work smarter with business-class email and calendaring. Helps you collaborate on your critical documents and gives you a focused intelligent inbox that prioritizes important messages and adapts to your work style, so you can get more done–fast.
Exchange: A comprehensive communications solution that includes synchronization of not only email messages but also contacts, calendar, tasks and notes data.
IMAP: Always-on Internet. Unlike POP3, IMAP stores all messages on the server, you connect to an IMAP server you read those emails in real time.
POP: Dated low band width. Connect to the Internet, do what you need to do, and disconnect.
200
Do your best work with fully installed Office applications such as Word, PowerPoint, & Excel across your devices along with online file storage and sharing. Does not include other essential cloud services.
What is Office 365 Business
200
"Well we haven't really grown to a point we have any issues communicating, collaborating, or sharing files. I will need Office of some sort though so we can use, ya know Word, PowerPoint, yatta yatta yatta?"
What is Office 365 Business:
Tip Off (No real need for the benefits of cloud services in this scenario.....YET, but still expressed interest in Office 365 Business)
200
Microsoft Listings helps increase your companies visibility by ensuring your company is listed on top search and business review platforms such as....
(There are four, name one)
What is: Facebook, Google, Bing, and Yelp
300
Make scheduling and managing appointments easier for your customers.
"At my salon we need something that can cut down the time & money out of scheduling appointments..."
What is Bookings
300
Create great-looking invoices quickly and easily, so you can get paid fast. Generate estimates that look professional in minutes, – customizable with your logo and brand colors – easily add your services and prices.
"And what are you doing now to provide estimates? How long does that take?"
What is Microsoft Invoicing
300
Increase your impact and expand your reach with Office powered by the cloud—must-have tools for business today. Includes the essential cloud services along with the business applications you need installed on your devices.
What is Office 365 Business Premium
300
"...Well my partner and I run the firm, but we need something like 10 devices for my field managers. They'll be the ones handling the assignments, creating invoices, and collecting the customer information on their devices."
What is Microsoft 365:
Tip Off (Device Management): Anytime sensitive information is being exchanged on company devices advanced security features and licenses are required.
300
Which of the following has a 300 seat limit? (list all)
-Microsoft 365 Business
-Office 365 Business
-Office 365 Essentials
-Office 365 Business Premium
What is....ALL OF THEM!
400
A simple, smart customer management solution for your business. Spend less time managing data. This app automatically organizes information, including emails, meetings, calls, notes, tasks, deals, and deadlines in one place.
What is Outlook Customer Manager
400
This app makes group projects easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.
"How do manage those projects and sort of keep track of progress on deadline sensitive assignments."What is Microsoft Planner
400
TOP DOG GRADDADDY OF THE BUNCH!
An integrated solution, bringing together the best-in-class productivity of Office 365 and advanced security/device management capabilities via Windows 10 & EM+S to help safeguard your business.
What is Microsoft 365 Business?
400
**SUPER BONUS MEGA QUESTION**
$Quote$ Our four Office 365 Business packages! (Monthly, Per User/Per Seat)
What is:
Office 365 Essentials: $5.00
Office 365 Business: $8.25
Office 365 Business Premium: $12.50
Microsoft 365: $20.00
400
Microsoft Invoicing utilizes what service to exchange, track, and manage money? Cash App, Venmo, PayPal, or a Microsoft Moolah?
What is PayPal
500
Attract and retain customers with easy-to-use email marketing.Easily send professional-looking marketing emails that showcase your brand and drive sales.
"...I'm looking for a way to not just appear in searches, but actively reach out to customers with promotions etc?"
What is Microsoft Connections
500
Communicate through chat, meetings, and calls. This is a complete chat and online meetings solution for teamwork. Host audio, video, and web conferences, and chat with anyone inside or outside your organization.
What is Teams
500
True or False: Office 365 Business Premium is the best solution for a business without an IT department that values device management the most?
FALSE: What is M365
500
"....well our software & operating systems are pretty concrete. We're more interested in a way to easily communicate, share files, and host meetings?"
What is Office 365 Essentials:
Tip Off (Cloud Services): It's not uncommon that a company's infrastructure or ecosystem isn't applicable to our business applications. They still demonstrated a need for basic cloud services that can make your business more efficient.
500
True or False: Once a customer mentions anything about business the best thing to do is go find Zack Polk or Terrance and run away scared and crying!
FALSE:
Use the resources all around the store to empower your conversation! Bring someone in if your nervous and MAKE MISTAKES! Learning takes practice and failure!