Claims Basic
Claims Form & Billing Codes
CAS &Research
Authorization & Network issues
Advanced Claims
100

What is a Claim?

A provider request to humana for payment of services rendered

100

what is a CMS-1500?

The Claim form used for physician and diagnostic services.

100
What is MHI?

The cas screen where claims detail are viewed

100
What is an authorization?

Insurance approval required before some services are received

100

What are encounter claims?

Claims submitted by capitated provider identified by payee code e or i

200

What is 12 months from the date of service?

The maximum time a provider generally has to submit a claim

200

what is UB-04?

The Claim form used for hospital -related services

200

What is MDI?

the cas screen used to search for claims not found in crm

200

What is a Referral?

A Type of Authorization that allows a member to see a specialist

200

how long can a skilled nursing facility benefit period last?

100 days

300

what are paid, denied, or partially denied?

The three possible outcomes when a claim is processed

300

What is an ICD-10 Code?

The Diagnosis Code Commonly Found on claims

300
what is mai?

The cas screen used for benefits accumulation

300

Who is a Primar care Physician?

The physician who usually initiates a referral

300

What is the claims rework unit (cru)?

The department that review incorrectly processed claims

400

what is CAS?

The system that assigns a claim Id when a claim is inventoried

400

What are Procedure Codes?

CPT,HCPCS, AND REV codes

400

What is CAS CLAIM PREFILL?

the crm shortcut link mostly commonly used to access claim information in cas

400

What is a Network Deficiency Waiver?

A waiver allowing out-of-network providers to be paid at in-network levels when access standards are not met.

400

What is the grievance and appeal department?

The department handling appeals of claim decisions and pre-authorizations

500

what is 30 Days?

Humana Must generally pay or denied a claim within this many days of receipt.

500

What is code editing Logice?

These help identify billing irregularities and incorrect combinations of codes

500

What is HIVS (Humana Image View Station)?

This Application stores scanned paper claims and correspondence

500

What are letter of agreement, continuity of care, and transition of care?

. pre-service exception processes that may allow out--of network treatment at in-network benefits

500

What is the Claims cost management/Subrogation team?

Theam team responsible for reviewing accident-related claims to ensure humana is not paying when another entity should.

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