Communication
Nursing Role
Theorist
100

This type of communication involves: making eye contact, posture, appropriate body language and gestures like smiling.

A.) Written communication

B.) Non-Verbal communication

C.) Verbal communication

B.) Non-Verbal communication

Nurses should have situational awareness of their nonverbal communication so they can recognize potentially problematic body language.

Situations like managing a patient complaint, and working short staff can trigger a negative non verbal reaction.

100

In this theory, nurses have a responsibility to understand the role of culture in the health of the patient. 

A.) Theory of Transpersonal Care

B.) Transcultural Nursing Theory

C.) Self-Transcendence Theory

D.) Theory of Interpersonal Relations

 Transcultural Nursing Theory

Cultural background can influence a patient's health. For example, a patient may be taking culturally driven home remedies that can hinder their health or interfere with certain drugs.

100

This theorist was known for her bravery during World War 1, and setting aside social biases, prioritizing saving lives regardless of a person's ethnicity. 

Who is Edith Cavell?

200

This is one of the key parts of the communication process in which the receiver is making sense/ interpreting the message.

A.) Encoding

B.) Feedback

C.) Decoding

D.) The Channel 

Decoding.

The steps of the communication process are;

Sender -> Encoding -> Message -> Channel -> Receiver -> Decoding -> Feedback.

In healthcare, culture can become a barrier of communication. Knowledge of a patient's culture, language, religion, and customs can increase effective communication.

200

Cultural assessment and culturally oriented care enables the nurse to: (SATA)

A.) Incorporate cultural knowledge into the treatment of patients.

B.) Remain accepting, respectful and welcoming of human diversity.

C.) Prevent infections, medication errors, and falls.

D.) Identify ways  the patient's culture impact their perceptions, values, wellness, illness, suffering and death.

A, B, D.

Nurses have the professional responsibility to be conscious to their patients' cultural backgrounds. This is important and vital to the quality of care because culture is essential and "rooted" in who the client is as a unique individual.

200

This theorist is considered to be the leader in terms of transcultural nursing.

Who is Madeleine Leininger?

300

In healthcare, this is a service used to improve communication, clinical outcomes, and satisfaction with care in patients with limited English proficiency.

Medical Interpreter.

When using a medical interpreter you should:

Speak directly to the patient, not the interpreter.

Ask only one question at a time.

Allow time for the interpreter to finish the statement. 

300

This is an unjustified or incorrect attitude (usually negative) towards an individual based solely on the individual’s membership of a social group.

A.) Prejudice 

B.) Discrimination 

C.) Stereotype

D.) Segregation 

Prejudice 

It is important for nurses to understand their own cultural beliefs in order to eliminate personal biases when providing patient care. 


Part of the professional role as a nurse it to show acceptance, and respect for patients regardless of their cultural practices, values, religion etc. 

300

How was Mary Mahoney involved the way Cultural Competency is applied in nursing?

Mary Mahoney improved underlying prejudices by integrating, which paved the way for other nurses of different races to work amongst each other.

 This contributes to the way some nurses are able to set aside or eliminate their own social, and culture biases towards not only the patients, but amongst other healthcare professionals as well. 

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