All Tabs
Where can members find reading materials, FAQs, and profile settings?
What is the "resources" tab?
This is also known as a free, credit management platform.
What is "SavvyMoney"?
True or False: SavvyMoney partners with all 3 credit bureaus to manage member's credit report.
False
(TransUnion only)
Name an opportune time to tell a member about SavvyMoney.
What is when they ask, when opening new accounts, when assisting with existing accounts, while discussing financial goals, etc.?
From here, members can review notices such as changes to credit score.
What is the "alerts" tab?
Where can members review their TransUnion score?
What is the SavvyMoney home page?
True or False: Members cannot dispute errors on their credit report from within the SavvyMoney app.
False
(Members can dispute TransUnion errors from within the app)
What would you tell a member that asks how to enroll in SavvyMoney?
What is LFCU's OLB/MB?
From here, members can review the components that make up a credit score.
What is the "score analysis" tab?
Name one type of LFCU offer members can see in the app?
What is credit card, auto loan, personal loan offers.
*DAILY DOUBLE*
True or False: SavvyMoney does not grant 3rd party lenders access to member data.
True.
(All data remains in house and lending offers will be from LFCU only)
What will you tell a member who asks how often their score will be updated within the app?
What is every 24 hours?
From here, members can track their credit score here.
What is the "credit score goals" tab?
Can members receive LFCU deposit account offers from within the app?
Yes! Members can be extended savings, checking, CDs, and MMA offers through the SavvyMoney app.
True or False: If members do not manage their finances well, their SavvyMoney profile will be deactivated.
False!
(All members, including those needing help managing their finances, are encouraged to use SavvyMoney. They can be unenrolled due to inactivity.)
What will you advise a member that asks if enrolling in SavvyMoney will affect their credit score?
What is enrolling will not affect member's credit score?
(Soft pull only)
Where can members review all accounts, public records, inquiries, etc.?
What is the "credit report" tab?
Name all 4 primary categories within the SavvyMoney app.
What is Credit Score & Report, Loans & Offers, Alerts, and Resources?
True or False: SavvyMoney uses Vantage Score 4.0 to extend offers to members.
False. SavvyMoney uses Vantage Score 3.0.
(A Vantage Score 4.0 offering is still in the works!)
If a member states they already use another credit management app and do not see the benefit of using SavvyMoney, how can you respond?
What is name some perks (more privacy, third party lenders may have no connection to the facilitators of other apps, LFCU only offers, LFCU has better rates than most, LFCU and SavvyMoney are partnered, credit management, option to correct errors, set goals, action simulator, etc.)?