Category 1
What is employee relations?
Employee relations focuses on fostering positive relationships and open communication between an organization and its employees by developing and maintaining fair, respectful, and effective workplace practices and policies.
What is _______(7) -that is a request for upper management to ______(6) the decisions made by lower management?
What is appeals/ review
What is -a---s----(10)? Explain.
harassment
M--------- is influenced through intrinsic or extrinsic means. Explain.
What is motivation
Define change management?
What is a structured approach that ensures changes are implemented thoroughly and smoothly and have the desired impact.
----------(10) is the practice of making people obey rules and ---------(9) if they do not?
What is discipline/ punishing
An ongoing and deliberate misuse of power in relationships through repeated verbal, physical or social behaviour that tends to cause physical, social or psychological harm. b-------(8)?
Explain & give examples at it applies to the work place.
What is bullying.
An "exchange" between the employer and the employee. What is an employee ------------ (12) programme?
Give examples.
What is relationship
Ensuring that everyone has equal opportunity at home, work and in society and that each person is not treated differently or discriminated against because of their characteristics.
What is equality?
----------(10) discontent or dissatisfaction whether ---------(9) or not, -----(5) or not.
What is Grievances/Expressed/Valid
Define quality circles and cite examples.
What is a group of individuals who meet on a regular basis to discuss work-related problems.
Define d-------t--- (13).
How does it happen in the workplace?
What is discrimination
Sexual orientation, social class, physical challenges, etc.
Define diversity
What is taking account of the differences between people within a group and placing a positive value on those differences.
What is m---v-----(10)?
Explain.
What is motivation
What is J-- -n-------t ?
Explain with examples.
What is job enrichment. The redesigning of jobs so that they are more challenging to the employee and have less repetitive work.
R----------(11) is praising employees for work well done. How can organizations do this effectively & on a budget?
What is recognition.