Format and structure
How many paragraphs are in a letter of complaint?
Three
Which address comes first when writing a formal letter?
Sender's address
Give an example of a salutation in a letter?
Dear Sir, Dear Madam, Dear Mr. Brown, Dear Tom etc
How many addresses are included in a formal letter?
Two
Which part of the letter comes after the receiver's address?
Greetng
What is the purpose of the subject line in a formal letter?
To express to the reader what the letter will be about.
Which part of the letter comes before the signature when writing a letter?
Closing
Which paragraph gives details about an issue or service. When and where an item was purchased, the price that was paid etc.
Paragraph 1
Give an example of a subject
Defective stove
Defective machine
The hot climate of my classroom, etc.
The following statement can be found in which paragraph
"I am requesting a full refund for this inconvenience."
Paragraph 3
Formal letters should be written in which style?
Block style
which part of the letter comes after the greeting?
The subject
In which paragraph should the writer explain how the issue has affected them?
Paragraph 2
Give an example of a signature
Andy Johnson
John Brown etc