Work Card Command Codes
Important Hot Keys
ACE Navigation
General Information
MAWPS
100

Allows the user to move to all available pages, lists, and previously accessed accounts.

F1

100

Navigates to 835 screen

F0

100

How do I know the name of the hospital from the HSP code in ACE?

Press F9 to resize the list to show partial of the facility name. Place your cursor under the partial facility name and hit ALT + F1.

100

An EDI code refers to what we send to the payer

276

100

What are the criteria for MAWPS?

1. Initial Review
2. Demographic Validation
3. Financial Reconciliation
4. Actions

200

Allows the user to view letter history

F14

Shift F2

200

Navigates to UB04 claim form

UM

200

How can you find your detailed charges in ACE?

Hit F5 from the home page and find the word detail charges. Then, enter 5 to display detailed charges.

200

An EDI code refers to the electronic response the Payer send back

277

200

What is the definition of MAWPS?

Minimum Acceptable Work Product Standards

300

Allows the user to return to the previous screen.

F12

300

Navigates to financial reconciliation screen

BU

300

Where can I find who the physician is?

1. Page 7
2. Patient account information under General information.
3. UB04 claim form

300

Way Star reviews account for 

1. Missing Charges
2. Eligibility

300

What must be updated once you have confirmed all the details in the BU screen are correct?

Verified. Need to change from " N " to " Y " and hit Enter

400

Allows the user to view billing status history

F16
Shift F4

400

Navigates to payer claim summary screen

C0

400

How to view the doctor's information?

F7 then DQ put physician name on the " Full Name Start's with " line. Then, put 5 beside your physician name then hit enter

400

This is what you would see when ACE recognizes late charges were added

WFLAT SYS-WORKFLOW LATE CHARGE EVALUATION

400

What activity code is used to document your findings in an account?

INOTE

500

Allows the user to view additional function keys.

F24
Shift F12

500

Quick access to the patient's account in VI-Web

HK

500

How to find your Value/Occurrence/Condition/Span Codes

1. F7 then CU
2. F7 then UM

500

What are the 3 types of electronic responses that we can receive from the payer?

1. Negative
2. Neutral
3. Positive

500

What activity code is used if there is no action needed on the account and we need to allow more time for processing of other departments?

RCREV

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