Systems
What are CAN components responsible for in a system?
To power the bike on
Where can you find motor port diagrams?
Turbo Studio knowledge base
What does BMS stand for and what is it's function?
Battery management system
Consistently checks cell function and protects battery
When a bike does not turn on, what resource should be your go to and where can you find it?
Theory of operations diagram on Turbo Studio knowledge base
What 4 inputs does a motor need to provide assist?
Torque
Cadence
Speed
Battery power
A customer comes in with a battery they say has been recalled - what battery is it? and What steps will you take to verify if it is a recalled battery?
Gen 1 MTB trail battery
Check that the production is included in the recall by checking the technical bulletin
Or plug into Turbo Studio - start the recall service action that guides you to the technical bulletin.
Name the 5 components the Gen 2 and Gen 3 Levo share.
Motor
Battery
Remote
TCU-motor cable
Speed sensor cable
What is the difference between nominal and peak power?
nominal - The amount of power the motor can output for a sustained period of time without overheating.
peak - The amount of power the motor can output for a short burst of time but can not sustain without overheating.
Give two examples of when a battery will cause motor output reduction?
When the battery is cold - under 0 degrees C
When a battery is below 15% SOC
Name all electrical components in the Globe System
Motor
Battery
Battery Nest
Controller
Y-cable
Light harness
Front and Rear Lights
BBTS
Decoupling spindle
torque sensor
cadence sensor
DCDC brushless motors
custom firmware
What is the difference between battery error and battery not found?
battery error means the battery is in error mode.
battery not found means No CAN communication between the display and battery pack